Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked there during my semester break, and I can recommend it for students looking for part-time jobs. I thought it was fun and I really enjoyed the diverse group of people in the workplace. Everyone was accepting and indiscriminate. I was lucky to have worked with coworkers who were like-minded and I made friends there. Part of the job is talking to engage the customers in conversations about the products and that has pulled me out of my shell even outside of work. Even as an introvert, I am more likely to approach people for conversations now because of 'exposure therapy' that was customer service. Plus, you always come home smelling like the Lush store. If you ride public transportation home back from work, I can guarantee you will be the best smelling person there.

Cons

As with any retail jobs, you would be working on your feet and it does get tiring standing up all day. We were not allowed to sit during shifts and part timers only get a 15 minute break during their whole shift. The environment can be very corporate when the managers and higher-ups push employees to meet the sales target.

3.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice discounts on products and getting to meet new people

Cons

Very hard on sales and we’re expected to constantly upsell to customers

Viewing 472 - 474 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.