Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- salary always on time - all the extra benefits according to Greek law - flexible schedule

Cons

- salary only a little higher that minimum wage - unrealistic sales goals - micromanaging and toxic feedback on a daily basis -greenwashing

2.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training, and nice colleagues. Also good product discounts (50%), and perks. You can take home 2 small sized products each month (not perfume). Pretty much everyone is queer, which is nice.

Cons

The further up you go in the lush foodchain, the less and less they seem to understand human interactions. The culture of approaching/re-approaching is frankly horrible. We know how awkward it is, but higher-ups are breathing down our necks, making work a pretty unpleasant and stressful environment. The managers tell the supervisors to tell the sales assistants to 're-approach' a customer for the third time, without the common sense that "i'm just looking" means "leave me alone please". The senior team are on the shop floor more than ever, and with big smiles, can be very patronising. If you've been into a LUSH, as a customer, you can imagine how it is to work there. Intense. Colourful. Sometimes fake.

4.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company to work for and lots of training and fab discount!

Cons

Not a lot of direction from management and lots of standing and talking in groups . Shift work so expect to work short shifts over many days

Viewing 460 - 462 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.