Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

56% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 170 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Great colleagues to work with" ((in 103 reviews)); "Good training and employee discounts" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)

Mark Constantine

54% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jul 13, 2025

Clicky

Assistant management accountant

Recommend

CEO approval

Business Outlook

Pros

Flexible at times Ability to move around Especially if you get on well with the others

Cons

Get rid of you with no notice Not clear management Too busy

3.0

Jul 7, 2025

Floor staff

Sales assisstant

Recommend

CEO approval

Business Outlook

Pros

50% Discount on products and services

Cons

Management have a power trip over staff deemed below them

3.0

Jul 7, 2025

Great job when you have nice colleagues

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% off discount Daily challenges at work to win prizes/money to spend in store Very relaxed with hair/makeup/clothing/accessories

Cons

Management can be very pushy with making you talk to EVERY customer that walks in even if they’re clearly very anxious and don’t want to be approached. I hated that about the job

Viewing 376 - 378 of 2,224 Reviews

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Lush reviews

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Clicky

Floor staff

Great job when you have nice colleagues

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