Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good staff discount and cool products

Cons

no regional managers so no accountability from bad management. over worked staff for little over minimum wage. cult like in attitude. heavy sales targets creates toxicity. fake positivity is draining and harassing customers is expected. price of products don’t match unhygienic shop.

1.0
Oct 29, 2025

Hypocritical

Recommend
CEO approval
Business Outlook

Pros

kind collegues, discounts, free samples.

Cons

I got fired for autistic traits that nobody told me beforehand that i should change in behaviour. Management told me that im also not happy enaugh to be working here.I dont feel like this is acceptable from a workplace that advertises itself as pro mental health.

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great ethics -Enjoyable work environment -Great benefits

Cons

-They’ve changed the training structure so it’s not as streamlined -Communicate with different departments is difficult -Different departments are heavily understaffed which leads to delayed support for retail teams

Viewing 370 - 372 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.