Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 3, 2009

Left behind!

Recommend
CEO approval
Business Outlook

Pros

Great discounts, benefits and a fun work environment . Work days pass by quickly.

Cons

I rarely get more than one shift per week (three hours) and they don't often promote to fill higher-up roles, they just re-hire! I've been working for a year and a half, and I'm still part time and they say I'm doing very well, but instead of a promotion they rehired to fill new keyholder roles :@

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, simple responsibilities, keeps you fit.

Cons

Not very well managed at the top, big deliveries arrive in unsorted crates which takes longer to process. Pricing everything individually when prices are subject to change takes a very long time and seems counterintuitive. Health and safety concerns regarding stockroom conditions aren’t always actioned. Little career progression.

Viewing 355 - 357 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.