Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, welcoming environment, staff discounts, great benefits

Cons

Can get very busy on shop floor at peak times/holidays with lots of customers to handle simultaneously, can be overwhelming at times.

3.0
Oct 30, 2024

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive Colleagues: Collaborative and skilled team members make for a positive and motivating work environment. Engaging Projects: Opportunities to work on innovative and impactful projects add excitement and variety to the role. Creative Input: Open culture for pitching and sharing new ideas fosters innovation and personal contribution. Flexible Remote Work: Remote work options provide flexibility and support work-life balance.

Cons

Below Market Salary: Current compensation does not align with industry standards, making it less competitive in today’s market. Extended Pay Freeze: The company has maintained a pay freeze for three consecutive years, with no adjustments for annual increases or inflation. Unachievable Bonus Structure: The bonus system relies on a spending target controlled by leadership, creating unrealistic targets that limit employee earning potential. Lack of Respect from UK Leadership: UK-based leaders demonstrate a lack of respect and appreciation for the North American team, affecting team morale and cohesion.

Viewing 343 - 345 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.