Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

70% of the people I worked with were lovely I experienced 2/3 fantastic managers and 1/3 was not guided very well from her bosses, lots of emphasis on money money money which is not the lush way! Free stuff! Good discount Opportunities to work in other stores/events Charity work! Training Progression is fantastic if you want it and work hard

Cons

More recently managers are very young and inexperienced Core values appear to be different to the lush I knew at the beginning of my employment i.e. making as much money as poss rather than giving customers great products and service to be proud of

2.0
Jun 28, 2017

Christmas Temp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% Discount Good company ethics Fun interview process

Cons

Bad Managment Unhappy work environment behind closed doors Management have clear favourites

1.0
Apr 24, 2017

Bullying management.

Recommend
CEO approval
Business Outlook

Pros

50% discount if you use the overpriced products. Some people enjoy the smell.

Cons

I worked in four shops, all of which were unprofessional. I tried to make a complaint about being bullied in store but was told I couldn't as I'd had complaints from at least four separate people saying I was bullying them. I injured myself whilst working here and these people lied about how long I was resting or medication taken due to this injury. Higher management are awful and clearly do not believe in their own ethics but have found a niche and intend to market it for all it is worth. Twice a year a "managers meeting" is held where every manager and assistant manager in the world is flown to a meeting together where new products are unveiled. So much for the environment eh?

Viewing 334 - 336 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.