Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

If you're looking to get into beauty and cosmetics this is a very good starter. Lovely staff, good pay and good staff benefits.

Cons

Can be pretty intense due to the amount of product knowledge you need. Helpful to study some of the products before starting the job.

3.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

For working in retail as someone who cares about people, the planet, and animals, it doesn’t get much better than this. Awesome products. 50% discount is great, makes things an almost normal price

Cons

Very poor, untrained and inexperienced management The products are so expensive it feels like you’re gaslighting customers if you don’t acknowledge this. The collaborations are cheapening everything. I don’t understand what customer wants a shrek branded shower gel for £30. Make it more upscale or go fully in on kids. The laziness of making rotas is borderline cruelty. Constant mistakes, never the same shifts so impossible to plan ahead, some shifts in the morning, then training in the evening so if you had to travel from afar you might have a 12 hour day but only get paid for a few hours and have to kill loads of time in between. Very minimal, poor training, then being told off for not knowing stuff nobody ever told you

Viewing 331 - 333 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.