Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 129 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 6, 2024

Fun for a part time job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- great discount - flexible work environment - can be quite an accessible job if you have no relevant qualifications/experience but you still have people skills - fun work environment - nice for a fast-paced, part time job to fill your time with - grows your interpersonal skills

Cons

- communication from head office can be very unorganised and inconsistent - can become quite cliquey quite fast - few oppurtunities or abilities for growth within the company, especially if you work part time - training felt quite poor and rushed at times, with some parts of the job being completely looked over

5.0

Dec 5, 2024

Great company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

A great company to work for

Cons

Some quirky personalities that were quite challenging

2.0

Dec 5, 2024

Greenwashing

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice products, company values are attractive

Cons

They don’t actually care for their employees as they say they do. They don’t take whistleblowers seriously and allow abuse to continue.

Viewing 322 - 324 of 2,221 Reviews

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Ratings by demographic groups

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