Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 169 reviews)); "Great Enironment and People!" ((in 134 reviews)); "The training they provide is good." ((in 105 reviews)); "All good and great team" ((in 100 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 40 reviews)); "Long hours and bad to work into the night" ((in 40 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 22, 2025

Ethical Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Part-time hours with some flexibility. Access to great products.

Cons

This is a sales role more than anything

5.0

Jan 21, 2025

Positive experience

Stock assistant

Recommend

CEO approval

Business Outlook

Pros

A straightforward and progressive environment. A feedback and delegation/trust culture that worked very well for me.

Cons

The position I held was seasonal, which I don't mind at all and would very happily do again next winter, but the system for re-engaging former seasonal staff feels unclear.

3.0

Jan 21, 2025

Fun but gets toxic quickly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My coworkers became some of my best friends

Cons

Manager was toxic and biased

Viewing 298 - 300 of 2,221 Reviews

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Ethical Company

Positive experience

Fun but gets toxic quickly

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