Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"Great work life balance" ((in 11 reviews)); "Great people working to accomplish incredible things." ((in 9 reviews)); "Good work and good management" ((in 8 reviews)); "Benefits for lumen are great" ((in 6 reviews)); "My team has a good community, and I appreciate the role I am filling." ((in 5 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Salaries are a bit low as compared to market standard" ((in 3 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Part of Sonepar

Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

2.0

Jul 13, 2022

Ok place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits and Time off

Cons

Low salaries & slow career growth particularly in Accounting/Finance areas

5.0

Jul 13, 2022

Lumen

Director, public policy

Recommend

CEO approval

Business Outlook

Pros

Good place to work on most days

Cons

Volatile industry and work place

3.0

Jul 12, 2022

Decent place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

It’s a great atmosphere with great people. Great work/life balance.

Cons

For me specifically, there was little room for growth.

Viewing 112 - 114 of 129 Reviews

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