Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"Good work and good management" ((in 9 reviews)); "Great work life balance" ((in 9 reviews)); "Great people working to accomplish incredible things." ((in 8 reviews)); "Benefits for lumen are great" ((in 6 reviews)); "My team has a good community, and I appreciate the role I am filling." ((in 5 reviews))

What are the cons of working at Lumen according to real employee reviews?

"A lot of consolidated with through the years with frozen or minimal pay increases." ((in 4 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Part of Sonepar

Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

5.0

May 22, 2023

I will do this job really well

Sales

Recommend

CEO approval

Business Outlook

Pros

Confidently will do this job very well

Cons

None at the moment s

2.0

May 20, 2023

ok

Lead data analyst

Recommend

CEO approval

Business Outlook

Pros

new ceo brings fresh ideas

Cons

management overall is running company into ground

5.0

May 12, 2023

Nice

Res sales agt

Recommend

CEO approval

Business Outlook

Pros

Good work and good management

Cons

Lots of work in day

Viewing 67 - 69 of 129 Reviews

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I will do this job really well

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Nice

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