Lidl reviews

3.4

59% would recommend to a friend

(8,075 total reviews)

Kenneth McGrath

73% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 1, 2020
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive to say about this company, period.

Cons

For those looking to work at HQ: -ZERO work/life balance -Very high turnover rate -Do not offer competitive pay -Lack job training and direction -No upward mobility -Management is incompetent with most having no real experience within their respective fields -Racist toward their minority workers; say they have a “zero tolerance” policy for discriminatory based situations but is untrue -Refuse to publicly take a stance on racial and social injustices in the US -Lack disability sensitivity and awareness -European based business model with no plans to adapt to the US market and they will reprimand you for challenging this ideology. Basically it is expected of you to conform to their beliefs or suffer the consequences -Lack brand awareness, originality and often copy competitors

2.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Health Insurance Plans are heavily subsidized - Can have Health, Dental, and Vision insurance for less than $100 as of 2020 - Young, attractive, enthusiastic peers - Up and coming business

Cons

- Toxic workplace culture - Reactive, micro-managing, rigid, short-sighted, and close-minded leadership - Little to no room for upward mobility, as nearly all leadership positions are held by other (corporate) Lidl Transplants from other countries - No clear path for upward mobility - Larger focus on what the business is perceived vs the impact they are actually making - Almost all existing documentation for the business exists ENTIRELY in German, with no translation services offered/available for normal employees to translate to English - PTO is extremely limited— 15 Days accumulated per year, with a max carry-over of 40 hours and few holidays allowed for corporate staff - 0 focus on work-life a balance for employees - 401k has a 6 month waiting period before you can begin contributing

2.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay- but if you are salary based once you work out how many hours you actually do minus tax/ car allowance is it even very much for what you are expected to do? for me meeting new people was the biggest pro.

Cons

I joined as a part of the graduate management development programme- of course the salary was what initially attracted me to the role and how you would experience different departments within the business- it was stated that this would lead onto an area manager role or equivalent. The first 6 months you spend in the warehouse starting as a picker picking the stock placing onto pallets to be shipped to store- the training plan that was followed was very vague with no real mile stones or meetings to see how you were getting on. This then was followed by learning the systems in the warehouse and then analysing KPI. Often myself and colleagues would be asked to do a warehouse sale- selling off recalled alcohol at a discounted price to the staff- how this was helping in our development as managers baffles me. Often you can be approached by the regional director to work on projects- this just felt like it was to fill in gaps of time as part of the programme that they had not planned for- after this was completed you never got any real value from the feedback at all- that’s if any had been given. Spending a lot of time looking into a topic on the business and how you would improve this to receive no recognition or feedback on how you can further develop is very bad. After your time in logistics you make your way to store- this is where the fun begins. Again, you start from the position of a store assistant and should be working your way up to the role of a store manager to gain a deep understanding of everyone’s role which is great to really understand how the business works. I didn’t mind starting at 5am in the morning and working 12-14hour shifts due to sick calls nd not enough staff to fall back on but when this is not addressed or improved in anyway it gets to a point where it becomes too much. However when you have passed the store assistant level and working as a manger but still sat on a till, stocking shelves- this doesn’t allow you to really develop your understanding of the management side of the business- this is due to the little amount of staff that you have available on the shop floor- hence the high wages through underemployment of staff- therefore you are continuously pulled away from learning and developing as you never have the time to do this. This is not due to poor management skills- LIDL use the expression that they do not want a clipboard manager, that is a good point as you do have to get stuck in however you should be able to actively carry out the roles that a manager is required to do. On the scheme the training team did little to help with development- it felt like you were not listened to or supported in your development- it seemed n attitude that you ust had to get on with it and ‘things would get better’ however they didn’t they only got worse. At the moment you are running your own store and smashing targets on KPI’s you receive no recognition or feedback- instead you are moved on to a next store to sort out and this process is repeated- you are willing to do this as you are promised that it is all part of your development and it will lead to better things. This is not the case, you keep flipping stores for the better increasing their turnover and standards until you reach the stage of burnout. It is only when you get time to reflect is when you realise what is actually happening- look how high the fluctuation levels are in this company- they can easily employ other people as the wages are so high but why do you think this is? On my review I was basically told by the regional director that my age was a determining factor that I needed more time at Lidl to progress to the area manager level- I remember him saying look at everyone who is an area manager in the region- look how old they are- I remember being extremely shocked at this casual attitude. From all of my colleagues that were on the programme I now know that 90% have moved on to work for other companies and have chosen a healthy work life balance as opposed to bad management and little development. If you want to work for a company that pays well, does little to progress you and fills you with false hope to make you complete the next project by ‘dangling carrot in front of you’ which is a common phrase you will hear across all management teams then LIDL is the place for you.

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Lidl Response
6y
Thanks very much for your detailed review. We take all reviews very seriously, so do feel free to contact us at careers.sm@lidl.co.uk if you wish to discuss anything in more detail. We wish you all the best for the future. - Corina, Lidl GB
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