Lidl reviews

3.4

58% would recommend to a friend

(8,070 total reviews)

Kenneth McGrath

73% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay was good, the other customer assistants were soo lovely to work with too. Feel incredibly homely among the other customer assistants.

Cons

Awful management that didn’t care to listen to requests when it came to hours, was contacted for 20 hours which seemed perfect as I run a part time business, but was continually given over 30 hours and when requested for less than 25 hours was essentially told I was being selfish and was asking for too much. Many other colleagues complained about being given too many hours they weren’t contracted for. Instead of management being friendly and supportive to colleagues there was a continuous play of power with most workers feeling unable to turn to them for help. Sexism in the work place, management refused to call me by my name referring to me by gender and age instead. There was an obvious distaste for women with management acting as if women employees were less capable than male counterparts, which is definitely the reason that there were basically no female employees. Completely understaffed. In the Event that one person calls in sick the entire shop is chaotic with managers not doing anything to help, leaving customer assistants to scrambling around trying to turn chaos into order.

1.0
Jun 23, 2020

Not acceptable for a company operating in America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and modern facilities.

Cons

Since I quit, I've asked myself many times why did I even accept this job to begin with As soon as the job started, I realized very quickly I had made a mistake. With very few exceptions, I've worked with the most difficult people I have ever met. The philosophy of "you're responsible for your own training" serves no purpose other than to justify the fact that the company doesn't have a good training program. You're assigned a mentor to guide you through your training but unfortunately, this person is likely to ignore you and never spend any time with you because he/she is swamped with their own stuff. I also found out that most "mentors" aren't even interested in mentoring anyone. I was put in VA for "training" along with other team mates and it got to a point where my Line Manager had to train us because the said "Mentor" didn't want to have anything to do with us (I caught her on the phone interviewing for other jobs several times). Anyway, I wanted to let things settle in my brain so I could write an objective review. There is something about this company I can't put my finger on. There's a bad attitude, a toxic atmosphere that hovers over every single corner from store to corporate. The behaviors are consistent with a high school mentality and the management style is based on fear rather than respect. When other reviewers say you are treated like a child, spied on, micromanaged, etc., you better believe it - it's the sad truth of the daily life at Lidl. I have almost 20 years of experience in Supply Chain and I have never been treated so poorly . The treatment not only myself but others in my team received from our Line Manager was appalling. The job wasn't that difficult but with training being so poorly delivered in a 60 hr working week, it became a loosing battle for me, personally. That's not a good place to be so I left. In Summary, if you're recent out of college, this may be a learning opportunity, but don't stay too long. You will learn a lot of new things. Just make sure you don't learn how to treat others from these people. They know very little about building a responsible, consistent and healthy culture. Also, if you're in your late 40s, stay away. You will be treated with contempt, for sure.

1.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Job role itself (in theory) is good. If the leadership guidelines are followed by everyone there would be a lot of potential autonomy for decision making and action. There is a lot of potential for the company and specifically Northfleet as an RDC. However changes would need to be made for this to be realised and the people who genuinely have the best interests of the business at heart would need to be championed.

Cons

Huge difference between what is “promised” and what is delivered on a daily basis. “Leadership in Lidl” as a management style is not consistently being followed at senior levels within Northfleet (one HoS in particular), this is then filtering down through the AM team and into stores. I have never been part of a team or work environment where one quite frankly poisonous individual has been allowed to continue unchecked for so long. Bullying, lack of support, micro management are to name but a few of the headline behaviours of this individual. Good luck if you decide to join, if you are an Area Manager just hope that you end up in Kent and not Essex!

Viewing 154 - 156 of 8,070 Reviews

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