Lidl reviews

3.4

58% would recommend to a friend

(8,070 total reviews)

Kenneth McGrath

73% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

My pay is around £3 more than minimum wage. Progression into management role is fairly simple and plenty of opportunities to train in roles like store training mentor, freshness coordinator, alcohol license holder. 10% employee discount.

Cons

I have a 30 hour contract but am constantly working 45-60 hour weeks. The shifts are usually 10 hours long but can be stretched to be longer...I worked an 18 hour shift recently. The rota in my store gets changed without those affected being notified of the change (though other stores I've worked in do not do this). There are problems with the regional distribution centre, this contributes to stock shortages and problems with things not being available...which, according to almost every customer, is the fault of the in store management team. Legally workers are entitled to 11 hours between shifts, often I'll finish at 10pm and be due back in at 6am the next day. I can wait 7 hours for my 30 minute break. Staff morale is the lowest I've ever witnessed in any supermarket I've ever worked in (5 different supermarket chains in 15 years), everybody wants to leave and they all hate it with an obvious degree of passion. The amount of workers per shift is kept so low that, if someone is off sick, everything is almost impossible to achieve. This is made even worse when a district manager visits and blames the on duty manager for the detritus. I occasionally find on the rota that I've been put down to do several days in a row...at the moment I'm on the first day of a 7 day stint...I've done as many as 14 days in a row and they're usually at least 10hour shifts.

1.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Fairly good level of pay in comparison to other supermarkets (yet not when the minimum wage rises soon, as well as the amount of work expected), staff can be pleasant to work with.

Cons

1. Dreadful treatment of staff. There are horror stories, too many to mention, but staff are largely considered to be a 'bundle of hours', regardless of your plans/commitments/children. Expect calls on days off where the manager truly believes you will come in to work a 10 hour shift. Rotas change without your knowledge and managers will try to make you work illegal shifts such as working until 10pm at night and then 5am the next day. Don't expect a word of thanks or gratitude either; that simply is not how Lidl works. 2. No real career progression. Yes, you may well be offered a Duty Manager role but this is a phoney title which offers very little extra pay in return for an awful lot of extra work. Additionally, at this level you will be expected to do almost anything 'for the cause'. To progress from this level takes years. 3. Levels of work. You won't believe the guidelines for what we are expected to do within a time frame, it's actually hilarious. I have NEVER managed to complete tasks within their time frame (and surprisingly I've never really been reprimanded for it either) and I suspect that management know this but it's a tactic to try and force what little more they can out of you. Those staff which are generally slower than others (I count myself amongst these people) are, depending on their status, often ridiculed. Oh, and just because you work harder doesn't mean you'll get more hours. After completing tasks, management may deem you expendable for the day and send you home. 4. Upper management look straight through you. You don't even register. 5. Monthly newsletters, competitions, induction days all point to a company with you in mind, but that is a fig leaf, quickly and rudely removed.

4.0
Jul 22, 2015

I would like a

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i like to work at lidl because it an important company in retail, it gives you the chance to advance in your career, it is a modern and serious company

Cons

a lot of work and stress but i think this is not a problem..because every job implicates that

Viewing 7924 - 7926 of 8,070 Reviews

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