Lidl reviews

3.4

58% would recommend to a friend

(8,099 total reviews)

Kenneth McGrath

72% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 14, 2017

Avoid

Recommend
CEO approval
Business Outlook

Pros

Pays more than other supermarkets (but you will be worked twice as hard). My store didn't open on boxing day. Customers were 99% friendly and disgruntled customers are easy to deal with as it all pretty much boils down to they want a refund but don't have a receipt or they misread the price label.

Cons

Where do I start? Working at unsocial hours and not having a fixed rota. Some days you would be working 5am until 3pm, the next day you could be working 2pm until 10 or 11pm. You didn't get a say in when you work 99% of the time. Sometimes I finished at 10pm and was in the next day for 5am. I was constantly tired as the work is physically demanding and my sleeping pattern was all over the place. I could justify unsocial and tiring hours if I worked in a job that actually did something beneficial for society (e.g. police or ambulance driver) but I wasn't going to waste my life working unsocial hours for a supermarket so I left. You can only have a work/life balance if you work part time. If you want to pay your bills you'll need to work full time there and that means the unsocial hours will destroy your social life. They try to make themselves look good in the public eye with how much they pay. Actually, everything considered the pay isn't that amazing. You can get paid the same or more to work Mon - Fri 9-5 in an air conditioned office (which is what I do now and I don't regret it one bit). Teams are small and there's never many staff scheduled in (it's one way they keep product prices down). The downside of this is as an employee if anyone ever phones in sick on your shift you can bet you'll be finishing work later than expected. If someone phones in sick and it's your day off expect a call from your manager trying to pressure you into coming in even if it means you would end up working 10 days straight. The work is physically demanding. They give you a 7 feet tall pallet and expect you to clear it in 20 minutes. Realistically you need 40-60 minutes depending on the products on it. You're shifting heavy boxes of product about and they expect you to do it far too quickly than is good for you. If you use proper lifting technique you will be too slow and get pulled into the office. People end up using bad lifting technique to and subsequently injure their back. Their own training video shows a demonstration of how to lift products and it actually shows someone using bad technique (lifting something off the ground by bending over at the waist rather than using the legs). The pension is worthless. The employer contributions are next to nothing and it's unlikely you can afford to make higher contributions yourself unless you are a manager. The area managers are not hired from existing staff. They are hired as graduates. Therefore you have these fresh out of university 21 year olds on a power trip who have no sense of what it's like working on the shop floor. I believe one reason Lidl does this is so that the area managers will enforce new rules without sympathy. They typically burn out after a few years. Career progression depends on whether your face fits. For managers: you basically do the same work as a store assistant plus a little bit of managing. And you will work 50 hours per week minimum. I must have heard the same jokes from customers dozens of times a day. It's a small thing but it gets tiresome eventually.

1.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

1.good pay for position. 2. no much else just filling up the minimum word count.

Cons

1. may not be given a break if the store is busy, even if you working an 8-9 hour shift. 2. sometimes if sales are low, management request you to complete a work time correction form which moves the hours you've worked to another day, these sometimes don't work properly so it can take an extra month for you to recieve your pay for the shift. 3. Exploit you in every-way possible, for example you require around 10 hours rest between subsequent shifts, however if you don't know this you could finish a shift 9-10pm and start at 6am. 4. rapidly varying hours from to week to week, you could working 17 hours one week then 40 hours the next. The rotas a changed within very short notice and sometimes you are asked to come in within a few hours of notice. 5. don't get trained in any meaningful way, even though they brag about training on there website. the first role you do when you start is sitting on the checkouts, when else someone else new starts, you will move to decarding duty. i have recently done the morning bakery however i was never trained on it, i just picked it up from colleagues and some trial and error. 6. highly manipulative management nice to you when they want something such as extra hours in very short notice. 7. can get shifts cancelled in short notice if sales are low. 8.procedures always change. we had procedure for how long the ques should be at the checkouts for 3 months and is now a disregarded practice, we had a procedure for what to say to customers at the checkout this is now disregarded after a months. 9. after stock checks are conducted and they find out they are down on stock, they usually put blame on cashiers even though its due to heavy shoplifting due to no security presence.

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