Lidl reviews

3.4

58% would recommend to a friend

(8,088 total reviews)

Kenneth McGrath

71% approve of CEO

48% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a 10% discount card 30 days leave Free uniform Pay slightly higher than other retail stores

Cons

Ok, if you value your home life, relationships, financial security, mental wellbeing please do not work for Lidl. It’s simply dreadful and a thoroughly miserable experience Non existent training. You get a training plan but after a week it’s forgotten about Racist Management. If you are not English, you will be racially abused by shift and store managers (note, I’ve witnessed this daily in 3 branches) If you are new you will be working every weekend. Sexism - Women on tills, men doing the heavy lifting. Oh, if you are pregnant, be prepared to be looked down upon when you can’t lift a tray of heavy tins potentially harming your unborn child. No work place assessment for such things. Pregnant women are almost seen as an inconvenience. Rotas change frequently so you have no chance to have a life outside Lidl Uniform is terrible (and you have to buy your own shoes) No uniform allowance in wages (for cleaning etc) Always short staffed (whether to save money or people just don’t turn up) Horrible customers. Always have an issue, not enough money, always argue over the slightest thing. Witnessed staff being threatened or reduced to tears Always trying to send staff home early to ‘save hours’. Inconsistant wages. Could be anything from £80 - £150 different each month. Impotent Welfare team which appears only to exist to appease staff and have no power whatsoever Dangerous. You will suffer one one injury a week Unhealthy culture. Fast food, smoking, sugary drinks. Not to mention danger of catching something from the out of date food that is left to rot in the warehouse. Dirty staff areas. Awful RDC. They either deliver late, too much, too little on pallets that have been stacked ridiculously high. Area managers come in expecting Harrods. Inconsistent wage structure. Constant breaking of Working Time Regulations (on a late shift, you may only have a 7 - 8 hour break as you have a 5am start the following day) Oh, they did a Vibe survey recently. Everyone thought it would be a chance to give feedback. No chance, a few generic questions and that was it. No chance to put your only concerns. And the result of that survey was.... nothing has changed. Please, for your own mental health, look someone else.

avatar
Lidl Response
7y
We really appreciate you taking the time to leave a review on your experience. We want the employee experience to be the same across the business, so take feedback like this very seriously. You can contact us at careers.sm@lidl.co.uk to discuss the points you have highlighted in your review. Thanks again we do wish you the very best with your future career. - Andy, Recruitment team
2.0
Nov 17, 2018

Miserable work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pay is competitive I suppose but not really considering the stress level.

Cons

One person is given the workload of three, ridiculous expectations, always understaffed. You are never shown any appreciation. The supervisors are extremely rude and disrespectful (no common courtesy). Overly physically demanding (especially for those with pre-existing conditions like arthritis, degenerative joint disease, poor vision or hearing, etc)

1.0
Oct 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Basic salary looks good but isn’t actually for hourly rate Manageable pension Clock in and out for every minute paid

Cons

Burnt out staff who are relied on too much. Area managers to have no actual work experience. Unrealistic workload, always cutting back on hours and increasing tasks. Robotic how to guides for every task e.g cleaning the floor. God help you if you have an idea of your own. Over promoted area managers fresh from uni who use and abuse the staff for every ounce of energy. Bullying area managers who won’t hesitate to get rid of a staff member if under 2 years service for minimal rule breaking (not myself) 5am starts working 5+ pallets an hour, regularly 12+ hour days. Never time for even 5 minutes break. Always leave the store after midnight when surprised to finish at 10. Always under staffed for the amount of work to be completed. Unrealistic expectations! When you say that the it’s been a hard busy day and that you may not have finished everything, or you ask for some help, you get told to ‘work harder’ but the area manager. Who by the way gets paid 60k a year with a brand new bmw/Audi to walk into the store and moan that the people running around like 100m sprinters aren’t working hard enough and then leave. Life of a ‘slave’ (manager) In this backwards thinking company.

avatar
Lidl Response
7y
It's just as important to support and develop our employees as it is to offer them a good benefits package, so we appreciate you taking the time to leave an honest review on your experience with us. You can contact us at careers.sm@lidl.co.uk to discuss anything further, we wish you the best of luck with the next stage in your career. -Andy, Recruitment team
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Glassdoor has 16,249 Lidl reviews submitted anonymously by Lidl employees. Read employee reviews and ratings on Glassdoor to decide if Lidl is right for you.