Lidl reviews

3.4

59% would recommend to a friend

(8,085 total reviews)

Kenneth McGrath

73% approve of CEO

49% positive business outlook

Lidl has an employee rating of 3.4 out of 5 stars, based on 8,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lidl employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The people I work with and I can get a little flexibility with my hours when needed. Pay is good. The work at its core is not particularly difficult.

Cons

All staff are expected to be on till, leaving no one on the shop floor when it is busy. This in my opinion puts staff and customers at a huge risk if something was to happen (and it does trust me). There is never any structure to the rotas so unless you can get agreed hours your body clock is all over the place. Absolutely no social life, high turnover of staff most never stick out the job. Standard shift is from 5am till 3pm so you lose focus from 10am as your just to tired from having to rush delivery. Or on the other end 11:30 till 22:00 which isn't as bad but on the close you are more likely to be under pressure to make everything spot on even if you've had members of staff go sick or its much busier there is no leniency. The company is setting ridiculous productivity targets so you are always operating on minimum staff no matter what. Expect everyone to be on till but still somehow provide excellent customer service by having no one not even a manager on the shop floor, and provide 100% availability. You get frowned upon if you want to take your full hour break... But Then again their isn't enough staff to ever cover fir this especially on a Sunday when everyone is on a 10 hour shift. I've worked in a number of stores and can honestly say not met a member of management who is happy with the company or with their job it's all just about the pay for them. I have been with the company for 4 years now some areas have improved greatly like clocking in and out system. But over past 2 years I have hated the job so much. Only the pay has kept me but I'm am pro actively looking for new employment and willing to take a cut to pay for my happiness and sanity.

1.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay. Nothing Else. Honestly thats the only pro i can state.

Cons

Too much work for sales assistants (if you work for the company you know what i mean). Doing managerial jobs which are the managements responsibility such as C dates, rotation, running shifts, covering shifts etc. And we dont get anything extra for it unlike management who get a salary and duties who get an extra £1 an hour. Having to come to work in the morning when your sick because you start at the same time as the manager at 6.00am and because Lidl only provide 1 or 2 staff member apart from the manager to work the delivery. And you cannot go home mid shift but make you work the entire shift. Pulling heavy pallets, preping the bake, working the ambient, cleaning breakages and doing priorities all while running up and down to serve customers on the till who get very angry because they had to wait before they could be served. Long queus of customers all very angry. You never finish your shift on time whether its because they cash you up late or they force you to stay longer. Breaks are not given and you are forced to work long 12 14 hour shifts non stop. If you do get a break by chance they are never long anough normally 15mins and are always interupted by management. You are also not allowed to leave the store when its only 1 on 1 staff. Having to clean toilets even though that was not part of the job description. The company just piles more and more work. Hygiene issues. No uniform given! Iv been wearing the same shirt for nearly 2 years because Lidl will not supply the store with more uniform! Managers get the easy shifts and jobs were as sales assistants have to work all the weekends, bank holidays, xmas eve, new years eve and wednesday and sunday closes which are Lidls setup days. Managers favour management. Having to play security although its not my job and puts my safety at risk. And yes people do pull out weapons in store. And any loss shown after inventories is automatically put on the heads of sales assistants. Managers clock you out before you finish so that their prod points do not get affected. We lose out a heck of alot of money and we cannot do anything about it as the company turns a blind eye! The employee survey in 2014 was a complete joke as managers forced employees to take part and we even was forced to write what they wanted. A complete joke because in all my time i know Lidl does not listen or care for its staff. Managers get bonuses, company cars, extra holidays, free healthcare and all we sales assistants get is a crappy discount card! Sales assistants are the ones who do all the work and management are the ones getting all the rewards! You do not get overtime rate, double pay or night right. Just one rate for everything. Therefore the hourly rate Lidl provides is much worse than any other company. For example Asda provide double discount days, bonuses, gift cards, night rate, double pay, triple pay on queens jubilee and the rotal wedding. Lidl sucks. No canteen facilities, even the microwave is broken. Meaning no hot food or drink. No lockers as they are all broken beyond repair. managers not letting you count the tills so that if your down it goes against you. Cameras literally outside the canteen with a clear view inside. Feel watched all the time even in the warehouse. The till speed is always monitored as is all if the till actions taking place. Managers screaming and shouting at staff which is deeply dehumanising and makes you want to crawl up into a little ball. Customers often feel its also wrong but they do not care as long as their shopping is off the till and back into the trolley. Holidays magically dissappear even though you booked them months in advance. NO TRAINING GIVEN TO NEW STARTERS! Iv been with the company 6 years and seen new starters face hell!

1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation and car use. The nature of the job is challenging and building your own teams is exciting.

Cons

Terrible work/life balance. 80 hour weeks are considered good weeks. No positive reinforcement whatsoever. Micro management is the norm.

Viewing 316 - 318 of 8,085 Reviews

Glassdoor has 16,245 Lidl reviews submitted anonymously by Lidl employees. Read employee reviews and ratings on Glassdoor to decide if Lidl is right for you.