Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

62% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1313 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 864 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 719 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 541 reviews)); "Flexible work from home" ((in 361 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 480 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 150 reviews)); "Bad Upper Management" ((in 149 reviews)); "Constant reorgs and layoffs." ((in 115 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

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Liberty Mutual Insurance

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,116 total reviews)

Tim Sweeney

66% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

1.0

Mar 22, 2026

Great location but a political and unwelcoming workplace

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

- Great location. - Minimal layoffs. - Working hours.

Cons

- Very political environment. - You need to know people very well in the company to progress. - Unprofessional environment. - Not very welcoming to minorities or people with different backgrounds.

4.0

Mar 18, 2026

Quality Company

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, good peopel to work with

Cons

Feel like one doesn't advance as far in career and skill developement as working at a tech company with a start up feel, but it is a solid company to work fo

5.0

Mar 17, 2026

Great Culture

Sales

Recommend

CEO approval

Business Outlook

Pros

A great work life balance

Cons

Not many to name. It is what you make it

Viewing 100 - 102 of 10,116 Reviews

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Jobs at Liberty Mutual Insurance

Analytics Manager, Direct Sales Performance & Forecasting

Assistant Director, Data Science (STP)- Model Automation & Product Team

Assistant Director, Data Science (STP)- Model Automation & Product Team

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Company ratings over time

Ratings by demographic groups

Reviews by job title

Great location but a political and unwelcoming workplace

Quality Company

Great Culture

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