Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1308 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 854 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 709 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 558 reviews)); "The work from home program is nice if your manger allows you to do it." ((in 358 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 464 reviews)); "There are good managers but also many mediocre and poor managers." ((in 252 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 144 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant change and layoffs" ((in 117 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

3.0

Jun 29, 2008

Good company to work for....if you are satisfied with a sales career.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits package and unlimited earning potential.

Cons

Glass ceiling in sales roles and non-responsive recruiting department for internal candidates.

2.0

Jun 15, 2008

Find someplace else where you will get respect for your hard work.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

A good place to start. Get two to three years of business experience here, then move on to another employer that wants employees, not robots.

Cons

No respect for employees who improve their skills and knowledge, management has a "stuff rolls down hill" attitude to management. There is no acceptance or tolerance of people who question poor or inappropriate management actions.

3.0

Jun 12, 2008

Fair compensation, but mundane atmosphere

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They have competitive entry-level benefits and compensation (great 401K match). Additionally, you are taking part in a company who has established thousands of relationships with employers, credit unions, and alumni groups which allow you to tap into semi-"warm" leads. Unlike most other positions among P&C insurance, the overhead at Liberty Mutual is taken care of.

Cons

In the beginning stages of the job, you have to weather many mundane computer modules before you are able to start making any money above the base salary. Another downside is once you get your business going years after starting, you have to work very hard to keep up what you were able to make before the base salary trickled off. There is also the other downside of not being able to get a large return on renewals compared to other companies. The emphasis is placed on new business much more than maintaining current business.

Viewing 10099 - 10101 of 10,111 Reviews

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Technical Claims Specialist

Sales Representative, Inbound, Remote

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Remote Inside Sales Representative

Remote Inside Sales Representative