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      LG Electronics

      Engaged Employer

      LG Electronics reviews

      3.3

      51% would recommend to a friend

      (3,325 total reviews)

      Lyu Jae-cheol

      41% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      LG Electronics has an employee rating of 3.3 out of 5 stars, based on 3,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LG Electronics employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Sep 30, 2008

      If you are the smartest person in the room you need to think why you are in there. But you can meet with good people.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growth, a lot of new opportunities on a global scale.

      Cons

      The executive ranks are filled with 'lifers' who know relatively little about what their team should be doing. Many a times after the annual executive shuffling in the winter, some teams and their staff are adrift for months, not sure about what they should do. On the other hand, sometimes things happen too fast without clear direction. There still are arcane, nonsensical policies that need to be cleaned out. Performance reviews and evaluations will need to improve. Glass ceilings between Korean employees and the 'locally hired' employees should be abolished ASAP!

      4.0
      Jul 17, 2008

      Good company to work for, but product quality and service could improve

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and salary -- full medical, dental, 401K, etc., and salary is in the middle range for industry (not too low, but not the very top). The products are innovative and cutting edge -- exciting to be involved with.

      Cons

      There was a general lack of willingness to stand behind product quality from senior management. When customers came back with repairs or broken products, especially older (no longer made) models, senior management gave them a sorry/oh well! response. This was incredibly discouraging and really came off to customers as an overall lack of strong customer service and understanding of the rather important American value of standing behind the quality of one's product. It seemed the very high/senior management (especially Korean) didn't grasp this concept fully and just how important it is to the American consumer. Likewise, the American ideal of "I want it now" was also squashed when it tooks months and months to produce products in a timely and needed manner. There was certainly a problem with proper management at forecasting product need at the mid-management level (apparently due to pressure from top management not to over-order).

      Viewing 160 - 162 of 3,325 Reviews
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      Glassdoor has 5,426 LG Electronics reviews submitted anonymously by LG Electronics employees. Read employee reviews and ratings on Glassdoor to decide if LG Electronics is right for you.