Does KFC pay their employees well?

According to anonymously submitted Glassdoor reviews, KFC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at KFC. This rating has been stable over the past 12 months.

How satisfied are employees working at KFC?

65% of KFC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KFC 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at KFC?

Cashier (1494) , Team Member (796) , Cook (795) , Crew Member (493) , Customer Service (389) , Shift Supervisor (389) , Manager (342) , Assistant Manager (271) , Customer Service Representative (245) , Line Cook (206) , Sales Associate/Cashier (193) , Team Leader (193) , Shift Manager (174) , Kitchen Staff (136) , Customer Service Team Member (132)

What are the pros of working at KFC according to real employee reviews?

"You get the 25% discount out side of work but free food on shift Good employees and managers" ((in 828 reviews)); "GOod people and very fun" ((in 662 reviews)); "You can work when ever you want full time or part time is avaliable and the staff are friendly and welcoming" ((in 380 reviews)); "enjoy free meal and not heavy workload" ((in 257 reviews)); "Discount on meals and Friendly coworkers" ((in 233 reviews))

What are the cons of working at KFC according to real employee reviews?

"Pay is low and often can be tiring working 40 to 50hrs week in and out." ((in 1030 reviews)); "Bad management and not good other stuff" ((in 797 reviews)); "Managers are rude to customers for no reason when a problem could easily be fixed." ((in 527 reviews)); "Long hours sometimes included staying long after due to be done and not being paid for it" ((in 495 reviews)); "stressful sometimes and low salary" ((in 301 reviews))

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KFC

KFC reviews

3.3

65% would recommend to a friend

(9,715 total reviews)

Christopher Turner

57% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Career opportunities

2.9

Senior management

2.8

Culture & values

2.8

Compensation and benefits

2.7

Work/Life balance

KFC has an employee rating of 3.3 out of 5 stars, based on 9,715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Dec 30, 2025

Fast-paced job with good teamwork and learning experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, flexible working hours, clear procedures, good customer service experience, strong brand training

Cons

Busy peak hours can be stressful, physically demanding shifts, repetitive tasks, limited breaks during rush times

4.0

Dec 29, 2025

KFC is AOK

Cook

Recommend

CEO approval

Business Outlook

Pros

Mostly nice people. Good managers. Good work experience and training. Good workplace culture

Cons

Customers can be difficult at times. Sometimes hard to keep up with sudden demand increases.

4.0

Dec 29, 2025

Good Entry Management Role

Trainee argm

Recommend

CEO approval

Business Outlook

Pros

Clear Training Pathway from Day 1

Cons

Under paid for the amount of work expected. Need to be contactable pretty much 24/7

Viewing 295 - 297 of 9,715 Reviews

Jobs at KFC

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Fast-paced job with good teamwork and learning experience

KFC is AOK

Good Entry Management Role

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