KFC reviews

3.3

65% would recommend to a friend

(9,724 total reviews)
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Christopher Turner

57% approve of CEO

44% positive business outlook

KFC has an employee rating of 3.3 out of 5 stars, based on 9,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
4.0
Nov 12, 2025

Easy job if competent

Recommend
CEO approval
Business Outlook

Pros

Relaxed environment, if you can keep on top of the orders, it's an easy job.

Cons

Open prep and closing down can be a pain, but part of the job. Management were too focused on availability, we can't help it if many big orders come in at once and we fall behind on chicken.

2.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

You’ll meet some absolute gems here, the kind of humans that restore your faith in humanity, wrapped in KFC-branded lanyards. Pure light and laughter amidst the chaos. The parental leave policy is genuinely great, and depending on your role, you might even get to work with global markets (which is fun until you realise time zones are a myth invented to break your spirit). It’s also an excellent place to be if you’re in that stage of your career where your self-worth is measured by your employer’s brand, or if you love being able to say “I work for KFC” while your soul quietly exits stage left. Bonus points if you’re a people-pleaser who thrives on validation, you’ll fit right in.

Cons

Imagine a corporate version of a high school clique, but with chicken. The culture can feel a bit culty, a “be grateful you’re here” vibe with a side of condescension. There are quite a few long-timers who treat tenure like sainthood, despite their working style being stuck somewhere in 2009. The shiny benefits and flexible working policies sound incredible, on paper. In reality, you’ll be too overworked to use them. Half-day Fridays? Theoretically yes. Practically? You’ll be lucky to log off before dark. The company is chronically understaffed, morale is scraping the floor, and burnout is basically a rite of passage. There’s also an almost impressive lack of direction. Priorities pivot so often you’ll feel like you’re in an organisational spin class, constant motion, zero progress. You’ll work extremely hard, but rarely feel like you’ve actually achieved anything tangible. But don’t worry, you’ll get a card and a novelty trinket you’ll never use every now and again to remind you how “valued” you are.

4.0
Nov 11, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Flexible, good for student, nice people

Cons

Long hours, late nights, tough customers

Viewing 403 - 405 of 9,724 Reviews

Glassdoor has 18,231 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.