Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Pension was good and some other benefits around my job." ((in 63 reviews)); "Good work/ life balance" ((in 61 reviews)); "Some great work and colleagues" ((in 31 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Training and learning opportunities can be inconsistent." ((in 21 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Apr 20, 2016

Lack of consistency and solutions to internal and external concerns.

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Intimate office. Benefits are good. Close to home. Covered parking area. Close to highway. Friendly staff. In house CIP courses offered. Compensation for CIP courses available.

Cons

Frustration due to mixed messages from management. Lack of flexibility. Technologically behind. No work life balance. Long, inflexible work hours. Lack of communication from head office to management to team leads then to staff. 30 minute lunch hours and no flexibility with that. Taking breaks is frowned upon. Working overtime is expected without overtime pay.

3.0

Apr 17, 2016

RSA Financial Analyst

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Good pension scheme and benefits. City Centre Location. Friendly atmosphere and generally good job security. Pays well in comparison to similar organisations

Cons

Red Tape. Old, overly traditional organisation. Progression through the company can be slow and external recruitment is sometimes preferred to promoting from within.

3.0

Apr 16, 2016

Ok

Customer manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with and the laid back atmosphere

Cons

No opportunities for progression! Someone who has been there 5 minutes with no knowledge or experience get more poppy than someone who's been there 5 years with good knowledge and experience

Viewing 973 - 975 of 1,118 Reviews

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lack of consistency and solutions to internal and external concerns.

RSA Financial Analyst

Ok

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