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      Intact Insurance UK

      Part of Intact

      Engaged Employer

      Intact Insurance UK reviews

      3.3

      51% would recommend to a friend

      (1,118 total reviews)
      avatar

      Ken Norgrove

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      2.7

      Senior management

      Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jun 10, 2017

      Good Company

      Various over term at rsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSA has always been a good, friendly company to work for. The people are great and are always willing to help. They have a good strong HR process across performance management and development. Comms across the business were improving in the last few years.

      Cons

      IT is outdated and difficult to get anything done in a reasonable timeframe as it's outsourced offshore. Too many strong and experienced people have been made redundant, leaving big holes in the business and management.

      3.0
      Jun 9, 2017

      Director of claims strategic sourcing group

      Director strategic sourcing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great flexible work hours and working from home options. Mid sized insurer who is well respected in the marketplace. Great people with positive attitudes.

      Cons

      Going through lots of transformation and job cuts over last couple years so it's tough on culture and morale. Lots of transition on some teams and leadership consistently changing

      1.0
      Jun 5, 2017

      Poor leadership and culture

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked on an operational excellence programme at a number of UK sites and met many competent, enthusiastic, hard-working people who wanted to make a difference and provide a good service to customers. They were generous with their time and in providing information we needed to try to improve processes and performance. I was genuinely impressed by the knowledge and professionalism of many of the underwriters and technical experts.

      Cons

      Other contractors commented that the RSA culture was "like the public sector". I said, "No, it's like the public sector was 25 years ago". Poor decision making, lack of willingness to take responsibility or be held accountable for performance, lack of transparency about activities that were going to have a major impact on people's livelihoods. Muddled management lines, a plethora of "systems", and poor use of the key systems that could have supported improved performance. When you see people wheeling trolleys loaded with paper files from A to B you wonder if this really is the 21st century.

      Viewing 871 - 873 of 1,118 Reviews
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      ReviewsIntact Insurance UK reviews

      Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.