Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits in the office" ((in 63 reviews)); "Provides good work life balance" ((in 55 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,122 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Apr 16, 2021

People place

Professional indemnity claims handler

Recommend

CEO approval

Business Outlook

Pros

Great training, supportive teams and colleagues.

Cons

Ambiguous pay and reward structure, any excuse not to award a pay rise, lack of promotion opportunities

3.0

Apr 13, 2021

Not the bastian it once was...

Leadership

Recommend

CEO approval

Business Outlook

Pros

Majority of the people at the very top and everyone from the bottom up to middle management are great. There was always a great emphasis on the customer - be they commercial or individuals. For several years RSA in the UK was an energised forward look and credible organisation.

Cons

Level 2&3 management seem mostly in it for their score cards. It's like they stop caring when they achieve that grade. It's command and control / management by numbers / sloppy shoulders / siloed mentality / "it's not my problem" / this week's highest priority is forgotten next week. / "we care about our people" but not our 3rd party suppliers because they are in India and they can work all gods hours / "who messed up, let's make an example of them"... the list goes on.

5.0

Apr 11, 2021

Perfect

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Amazing job for the company yay!

Cons

SHift patterns were a bit hmmmm

Viewing 763 - 765 of 1,122 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Angleterre

Commercial Claims Adjuster

Colchester, Angleterre

View job

Commercial Loss Adjusters

Commercial Loss Adjuster