Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 134 reviews)); "Good benefits in the office" ((in 58 reviews)); "Good work/ life balance" ((in 51 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 43 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Lack of training or clear procesess." ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

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Intact Insurance UK reviews

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3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 23, 2025

Good culture; lots of change

Junior project manager

Recommend

CEO approval

Business Outlook

Pros

Good senior leadership and friendly culture

Cons

Career progression and salaries limited

Intact Insurance UK Response

8mo

We always encourage our people to give us feedback, and use that to improve as an employer, so thank you for taking the time to share your experiences which we will pass on.

1.0

Jun 15, 2025

Always wanting more, more and giving less - North American culture where we are all expendable

Manager

Recommend

CEO approval

Business Outlook

Pros

Company is more profitable than it’s ever been and they pay bonuses. People I work with day to day are good people who mean well. Pay is ok. Benefits ok.

Cons

The North American culture is embedding in the company across all levels - you don’t care about people anymore and their lives, everyone is replaceable. They expect more, and more of people at all levels. Ideally we should all have no life outside of work and live for intact and to make the executive team rich. If you say something, you’re told you ‘can’t handle the pressure’ or you’re not living the values or the leadership success factors. Company has turned into a cult. If you challenge anyone from Intact your career is finished. Glad they are changing the name as it’s very different to the old RSA and doesn’t resemble the place where people were valued from the past.

5.0

Jun 15, 2025

Supportive

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive managers and clear direction

Cons

Lots of change, but well communicated

Intact Insurance UK Response

8mo

Thank you for taking the time to share your experience of working here. We appreciate you highlighting some of the areas you have in your comments

Viewing 64 - 66 of 1,118 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, Angleterre

View job

Assistant Underwriter

Manchester, Angleterre

£26K - £47K /yr

(Glassdoor est.)

View job

Recruitment Business Partner

Commercial Loss Adjuster

United Kingdom

View job

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Intact Insurance UK reviews

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Reviews by job title

Good culture; lots of change

Always wanting more, more and giving less - North American culture where we are all expendable

Supportive

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