Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 126 reviews)); "Good benefits in the office" ((in 62 reviews)); "Good work/ life balance" ((in 59 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 32 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,120 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Aug 18, 2022

Good flexible working

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working and flexitime is widely accepted

Cons

Limited career progression and old systems

1.0

Aug 13, 2022

Don’t bother

Claims handler

Recommend

CEO approval

Business Outlook

Pros

Hybrid working - 4 days at home

Cons

They manage every second of your day! How long you’re on calls, how long in between calls and breaks….all whilst be able to access your screen. Using the bathroom counts as part of your unpaid break so make sure to time it otherwise it’ll be classed as a fail that week and 2 fails in a year means a disciplinary. Wrong information from the people who are suppose to be a ‘helpline’ so something always comes back to bite you…….yep, this means daily passive aggressive emails to let you know about your ‘mistakes’

4.0

Aug 11, 2022

Fast paced

Undergraduate research assistant

Recommend

CEO approval

Business Outlook

Pros

Opportunities, team spirit, sports and social

Cons

Workload, remuneration, heavy workload, benefits

Viewing 355 - 357 of 1,120 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Angleterre

Commercial Claims Adjuster

Colchester, Angleterre

View job

Commercial Loss Adjusters

Commercial Loss Adjuster