Indeed reviews

3.8

70% would recommend to a friend

(4,520 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- Excellent work/life balance - Excellent benefits (insurance, 401k, etc) - Unlimited PTO - Fun in-office environment - Free lunch and snacks daily - Inclusive and friendly workforce

Cons

- Sales department has been rapidly crumbling after layoffs - Quota attainment is almost 100% luck based due to reduced book sizes, limited product offerings, and no option for reps to onboard new business in the growth sector. - It is now a regular occurrence for reps who historically performed well to be on development plans, performance plans, or terminated. - Base compensation is well below market average. - Sloppy rollouts of new products and strategy changes. - Lack of transparency from SLT on future direction. - Issues being ignored or shrugged off when brought up to senior management or in Q&As - Very limited opportunity for career advancement.

2.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Pretty good compensation, YOUdays, and remote

Cons

It is hard to understand why people are Indeed-lifers for a newcomer. In my 7+ years as a PM I have been most unhappy here. People were fine, though culture is not much to write home about. This is a massive company operating soooo slowly. It takes months to get anything done. Folks seem to think scheduling, showing up to meetings and commenting on documents is work. Planning processes are non-existent, deadlines are CRITICAL and then they just move. I saw planning done for a 150+ person group with no plan, no meeting to kick it off, no working backward dates, no tasks really assigned, just 55 people in one document and frantic slacks in 4-5 different channels and then demands about why things weren't done. There is both a sense of urgency and no urgency at the same time. Everyone wants data-driven decisions, in-fact its a core company principal, yet data is constantly a mess and "unreliable". I hoped there was a ton of room to improve a fairly bare bones product. However, I now see that there is no innovative product-mindedness or UX-mindedness. All anyone cares about is if there was a Connection, regardless the shoddy experience. Also the review process is a massive time suck. It seems to be changing soon, but really just seems like a way to occupy people for 2-3 weeks since there is nothing else to actually get done. I want to coast like everyone else, but my time might be better spent exiting.

1.0
Jan 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free lunch - Free snacks - Casual culture - Competitive salary in Tokyo - Good work-life balance (Unlimited PTO)

Cons

- Unorganized, outdated technologies (still using ant / still using Google Closure / Code quality is not evaluated) - Intransparent management (prevalent favoritism / no clue in how to improve engineering quality from the top) - Infamously intransparent HR's way of handling harassment cases - Short-sighted evaluation system (they only value immediate business impact, not engineering excellence) Some personal experience: - I got a bad evaluation because of my "too many comments" in code reviews. I raised concerns to my manager before making the many comments but he ordered me to add many comments to persuade the author. I just followed my manager's order, but I got a minus evaluation. My acting manager could not point out which specific comments were bad. He told me the number of comments was the only problem. He also asked me to remove a sentence from my self-eval, which went like "I thought it was OK to make many comments because I was told so by my manager." - When I sought help for HR for my acting manager's harassment because I was mentally exhausted, they told me that mental tolerance would differ from person to person so bringing in a doctor's diagnosis was meaningless. - The tech lead on my team (the same person as the above mentioned "my acting manager") stole the credit of my work by creating something that completely overlapped what I was doing. When I pointed that out, he repeatedly ignored my comments. When I reported his disrespectful behavior to HR, HR concluded that he was just hesitant to take communication with me. He didn't get any punishment, but I was sent to a boredom room (another company) by Recruit, Indeed's parent company. - I was supposed to get a good evaluation because of my high impact work, which I was told so by my manager; however, Recruit determined that the impact of my work was zero, while another colleague who had less contribution than me got a plus for the same work. As a result, I received the worst evaluation (which is called "Below"). - Recruit told me that I didn't have "respect" for others because I made too many comments in a code review and that I reported my former acting manager's ignorance.

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Indeed Response
6y
Thank you for taking the time to leave us a review about working at Indeed in Tokyo. It is disappointing to hear your feedback and we take all reviews we receive very seriously and have taken your feedback onboard.
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