Indeed reviews

3.8

70% would recommend to a friend

(4,520 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The reviews on here are very skewed, most bad ones are by disgruntled employees who couldn't hack it, and most good ones are ones that management asked interns to write (you can tell by the generic and contrived language). Here is an unbiased review of Indeed: I worked at Indeed for about 2 1/2 years in the San Mateo office and recently decided to leave when my maternity leave was up (probably outing myself here). I left not because I was unhappy, quite the opposite. But I crunched the numbers of what I would be making coming back and having to build business again verses what I would need to support my new family, and it just didn't add up. I also felt stuck professionally since I had stopped believing that I would ever be able to move up at Indeed, no matter how well I did (and I did pretty well). I would have gladly taken on more responsibility if they had given me the chance. Most of the bad reviews on here I would have agreed with a year ago, BUT management has made a big effort to improve employee morale once they found out how unhappy a lot of people were. Outings and team building events are big here and I think management tries to nip most morale issues in the bud before they get bad. A big Pro here is that they do hire fantastic people to work with. My former team especially seemed to gel, and I loved coming to work mostly because I enjoyed being around them. My direct manager had a knack for hiring awesome people, and he was also honest with me about what I needed to improve on and what I did well. I also credit the senior manager for really turning the San Mateo office around, he made it his personal mission to whip the office into shape and I think he succeeded. Another Pro is that Indeed does have a great product that works. It's something that you can feel good about selling because it has value to HR professionals and most that try it are happy they did. Most people leave Indeed at the year mark, but if you stick it out, you can easily become proficient at your job and learn to work smarter. You don't have to "biz rule" people and can instead rely on referrals and upsells for most of your quota attainment. All in all, this is NOT a bad job. It's sales, so at times it can be cutthroat and stressful, but what sales job is easy? Rely not just on your manager but feel free to ask your team for help, most team members take pride in helping one another be successful.

Cons

No room for advancement and can be a little frat house-y. If you are out of college, you will make enough so you can support yourself, but if you have a family, you won't make enough unless you move up, which is extremely difficult. There is a reason why lots of new parents have to leave Indeed, which is pretty sad. The 60 call a day rule is good for newbies that are starting out, but senior reps who sell bigger deals should focus on longer conversations, less calls. This is the only company I have ever worked for that has a "one size fits all" approach to how they manage new and senior people. Do not work here if you have a stick up your a**. There is no HR in the San Mateo office for a reason, half of the people there would be fired multiple times over for violations, and I'm including myself here. When I say violations, nobody does anything horrible, but be prepared to hear crazy things come out of people mouths sometimes.

2.0
Feb 22, 2018

Not what it used to be...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Relaxed office atmosphere. - Free snacks. - t-shirts - Monthly Happy Hours - Weekly lunches - Daily Breakfast

Cons

- Limited career growth. ---> Very few management roles open up over the course of a year, as a result, you may see 50-75 internal applicants for a single role. - Many people awarded with management/director roles due to their longevity at the company, not because they are a good fit for the position. ---> Very few quality managers within company. - Managers play "favorites" with direct reports ---> Develop friendships outside of the office, that carry over into the office ---> Lunches select members on the team - Office culture is tolerant of everyone's beliefs, as long as they are liberal beliefs ---> There were managers openly complaining about President Trump's election in team meetings. ---> This creates a negative environment for anyone with conservative/religious beliefs. - People will tell you Indeed has a "work hard/play hard" mentality...except, many people don't work very hard. ---> Lots of in-office distractions; pool table, ping pong, video game area, while not enough quiet work space. - Customers frustrated with lack of true innovation with products. Most products appear to just be ways to charge more for the same type of applicant. ---> It has been several years since there was a true "game changing" innovation. - Changes to bonus structure resulted in significantly less, with no real reasoning as to why the change was made. - Those that question process/decision making are viewed as combative/problems. - Overall, employee satisfaction has been on a downward trend for the last 12-24 months. ---> This is directly observed in the downward trend of their Glassdoor ranking.

1.0
Sep 7, 2017

Run while you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Open PTO -Free food -Relaxed dress code

Cons

-extremely inexperienced managers and leadership team -those inexperienced "managers" and "leaders" bring their bros to the team as referrals, and the entire place turns into a cliquey mess -mean girls, everywhere-- especially in recruiting -severe lack of diversity and inclusion -quarterly performance reviews that are not based on data, but just on how well you are liked in your org -your peers will drag you through the mud to get you a lower bonus every quarter in these "helpful" reviews -no career development, promotions, or internal mobility -no one cares about you, unless you're an engineer

Viewing 37 - 39 of 4,520 Reviews

Glassdoor has 5,368 Indeed reviews submitted anonymously by Indeed employees. Read employee reviews and ratings on Glassdoor to decide if Indeed is right for you.