Hermès reviews

4.1

81% would recommend to a friend

(447 total reviews)
avatar

Axel Dumas

93% approve of CEO

61% positive business outlook

Hermès has an employee rating of 4.1 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hermès employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

447 reviews
4.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

-You will get excellent at customer service, because you have so demanding customers. -Its high end so future employers and people in general will acknowledge it as a good past work experience. -The guy who works there full time, John, is a real keeper. Good with customers and good at the job! The manager on the other hand, is a bit dizzy -The poeple that work there are down to earth. -The stuff they sell is amazing. I was a very proud representative of the store for as long as I worked there.

Cons

-You have to clean all the shelves in the store everyday -the people cleaning the floors aren't allowed to touch the products so they cant clean the counter etc. -You have a LOT of pick and weird customers. -Not any training before you start in the job, so you have to teach yourself about the different product lines, as well as the production and history of the line, AND memorise prices for every little item in store (if you work in one of the smaller stores such as the one in Oslo you also need to know everything about everything across product lines (apparel, jewellery, perfume, purses, tableware etc etc.) -which is a lot (and without training..). -rarely get discounts. -A lot of time to kill between customers -Winter time it is freezing inside the store. Wear long johns! -None, or close to none, social gatherings with coworkers

2.0
Nov 18, 2013

Not worth it

Recommend
CEO approval
Business Outlook

Pros

The pay is only ok

Cons

It's a pretty negative place to be and there's pretty high turnover.

5.0
Oct 30, 2013

Hermes of Naples

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over my 40 year career, I have never had the pleasure of working for someone as much as I have as the owner of the Naples Hermes store. This is a franchised store where the owner takes great care of her employees and store. I have been at this store for two years now. You cannot find a better retail job in Naples than this store. Staff is treated as a close knit family. Attention is paid to our clients' needs and wants. We try to treat every customer that walks through our doors with the uptmost care and respect.

Cons

Summer times are tough due to the Naples environment but that is when other tasks take place and improvements are made.

Viewing 430 - 432 of 447 Reviews

Glassdoor has 1,988 Hermès reviews submitted anonymously by Hermès employees. Read employee reviews and ratings on Glassdoor to decide if Hermès is right for you.