HSBC reviews

*understaffed department *Micro-management *repetitive job - you will do the same thing over and over and over *no Time dedicated to Career development *Keep track of everything you do with a program called Icats that track when you go on break, how long you were gone for, the amount of phone calls you take, the amount of applications you complete and etc. *No raises only account for inflation, everyone gets the same raise *assigned times to take your 15 minute breaks *Will lie and say its not a call center job but it is *extremely high turnover *Low morale *horrible managers that only care about numbers not the well being and happiness of their employees

Tedious work the same most days Poor management, managers have no idea about their staff or how to forward plan As stated by other reviews, the ICT systems are atrocious, hours a week wasted on computer crashes, frustrations when this isn't taken into consideration with your productivity targets. Out of date by about 10 years, embarrassing. Harsh divide between temporary staff and permanent staff.