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      HCLTech

      Engaged Employer

      HCLTech Processing Agent reviews

      2.0

      100% would recommend to a friend

      (3 total reviews)
      avatar

      C. Vijayakumar

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      3.0
      Jun 29, 2021

      Good job, low pay

      Processing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned a lot about how to process transactions. Very diverse work environment. Good work/life experience with working from home when it was weather-permitting.

      Cons

      Training and management was inconsistent.

      1.0
      Jun 12, 2019

      Process Associate (contracted)

      Processing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have autonomy. No micromanaging.

      Cons

      The communication from this company is absolutely terrible, if you have any issues it takes a week to talk to one person. Then, you’re transferred to multiple people who barely speak English. The benefits they claim you have (sick days, bonuses, etc.) are not the truth. They create rules as they go and the employees suffer. The on-boarding of new employees is so unprofessional. One time I was told to replace my own charger.

      4.0
      Jul 1, 2012

      Friendly place to work with less Stress

      Process agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very friendly and non-intimidating place to work. -Higher level employees like Team Leaders, Managers,QA are all very friendly. -Employees First, Customer Second. -Less Stress

      Cons

      -Less Remuneration. -Too much focussed on satisfying Mid-level and Higher level employees and hence forgets about Lower level employees. -Less Benefits.

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