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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      5.0

      100% would recommend to a friend

      (746 total reviews)
      avatar

      Owen Humphries

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

      Reviews by job title

      746 reviews
      1.0
      Jul 17, 2022

      High amount of turnover

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strives to live up to it's values of transparency, inclusion and diversity - there's talented employees

      Cons

      - terrible leadership mostly at the C and VP level, turnover after turnover in almost every org, causing disorganization, confusion and low morale - Some of the leadership does need to go, but with the volume it's at, (most do not stay for more than a year) and consistency of turnover, it puts a huge strain on the individual contributors and the folks doing the work. Leaderships sets the strategy and direction and IC's execute, and where there is no stability and constant changes it's just going around and around in circles, leads to extreme frustration working in that type of environment

      avatar
      Glassdoor Response
      3y
      Thanks for taking the time to write about your experience working here at Glassdoor. Authentic insights around both Pros and Cons help job seekers and employees understand what it’s truly like to work at a company, and are vital to helping us fulfill our mission. I agree wholeheartedly that we have a talented employee base and appreciate you acknowledging the work we’re doing to live up to our values. Operating transparently isn’t always easy, but it’s fundamental for us to do as we advocate for transparency in every workplace, not just our own. I also appreciate the feedback you provided on areas of opportunity for leadership. We are on a path of transformation and that ultimately drives change and therefore, some turnover across the organization. In recent months we have strengthened our leadership bench across departments, and we continue to make progress. We are also increasing our focus on strengthening leader communication so that all team members can continue to feel empowered to do their best work. Thanks again. - Christian Sutherland-Wong, CEO
      5.0
      Jul 12, 2022

      Glassdoor leads with transparency!

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I genuinely enjoy my day-to-day job & coworkers - Glassdoor really encourages feedback. Taking it a step further, Glassdoor implements change directly from that feedback. I have never seen a company action feedback as quickly as Glassdoor! - Leadership cares about its employees & embodies transparency - The culture has remained strong even in a virtual world. The commitment to continuous D&I efforts is another strong pro of the company. - Good overall benefits package including unlimited PTO & monthly company holidays - I also appreciate how the company has responded to recent newsworthy events in support of our employees. It truly means a lot to me in turbulent times

      Cons

      - There can be delays due to internal system errors from time to time which can make tasks tedious at times - The partnership with Indeed has had growing pains, but I will say it seems that further integration will help ease some of that frustration

      avatar
      Glassdoor Response
      3y
      Thank you for sharing your perspective as a Sr. CSM at Glassdoor! One thing that really sticks out to me is your experience with seeing that your feedback is not only heard, but actioned on. This means a lot as we do our best to listen through a variety of forums such as our bi-annual employee engagement survey, upward feedback, pulse check surveys, Fishbowl, etc. I'm also glad to hear you are experiencing a strong and positive culture despite being remote. This is not easy to do, so it's up to each of us to try new things, give feedback, and not settle for the status quo! As for what you've shared on challenges, we've definitely heard this around systems and admin linked to our partnership. Agreed that we are making progress with integrations and this will remain a focus on how we can minimize the pains here. Finally, I think what you share about growth paths for experienced CSMs is spot on as our CSM team has become more tenured in the past couple years. It's top of mind for our CSM leaders as we clarify competencies and differences in roles and levels, and ensure that our most senior team members feel they can continue to grow and expand their role. Thanks for sharing and being a part of the CS team! - Kira Dewey, Interim Head of CS
      5.0
      Jul 1, 2022

      Amazing company. So much growth and so much opportunity! Most importantly, so much love!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no doubt that this is a company that is disrupting the traditional job marketplace. You get out, what you put in. We are encouraged to lean on one another. I feel well supported and I'm fully invested in the direction that this company is moving towards.

      Cons

      I can honestly and truthfully say, there is nothing. You get out what you put into this job/company. Glassdoor offers so much ability to grow, connect, and disrupt!

      avatar
      Glassdoor Response
      3y
      Wow! What an incredible review. I can feel your passion and energy. I am fired UP! Thank you for taking the time to share your experience. You truly made my day! Knowing that you feel the love, are leaning on your colleagues, enabling them to do the same, and feel supported is precisely the type of trust-based, collaborative environment we want to foster. --And it’s accountable, invested people like YOU that will make our dream a reality. The excitement you feel for Glassdoor comes through clearly in your post. I’m thrilled that you have embraced our business strategy and are an active participant in what we’re building for the future. Thank you for signing up to grow, connect and disrupt! I’m glad that you are at Glassdoor and want to sincerely thank you for the hard work you do to help move us forward. Your job is not an easy one, but you and your work are making a difference here. Val Roush, Interim Head of Sales
      Viewing 172 - 174 of 746 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.