The negative aspects of Glassdoor have nothing to do with the culture, but rather around sales and our processes. Over my time at Glassdoor I have had multiple territories with different comp plans that just don't make sense. They ask you to sell into regions of the world we don't have a viable solution for, and create products that are impossible to implement and price effectively/competitively. The reps that cover the major metropolitan areas like SF Bay Area and LA absolutely destroy their quota. Reps elsewhere, not so much, but have the same comp plan.
For an organization that prides itself on transparency, this is the most opaque sales team I have ever worked for. Managers are literally in closed door meetings ALL DAY every day. Our sales approval process gets bottle necked to certain key directors that are simply never around to approve deals and thus it is an endless waiting game. Want to know about new products/features that are coming down the line? Not gonna happen because we aren't told about them until a day or two before they launch (or the morning of)!
Speaking of sales, it would be nice to have a quota when the year starts! It is now mid February and we still don't know what our Quota/Territories are for this quarter or our fiscal year. We get the fact that we're rethinking our model year over year, and working for an organization that is in hyper growth mode, but you can only ask so much. You can't tell us we are behind on a plan, when we don't even know what the plan is.
We can only take so much "trust us, your leadership team is doing what is best for you and the business long term." The reality is, while we want to be flexible, and do what is right for the company because we believe in what we do here, all of these decisions made behind closed doors, in endless meetings, negatively impact the morale and bottom line of your employees!
