Glassdoor reviews

5.0

100% would recommend to a friend

(746 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

746 reviews
5.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

2016 was not an easy year for Glassdoor or for anyone laying the foundation for this company. Growing pains have the inevitable cause and effects and some of that has made its way to reviews on our own Glassdoor page; a good reminder that we are not immune to our own solution. Part of what makes Glassdoor so unique is that we WANT to be held accountable. Leadership stands behind the transparency and accountability that are the threads throughout our mission. I call that leading from the front. I appreciate how gracefully this organization has navigated challenging times. You should be aware of the good, the bad, the ugly of an organization before dedicating a large portion of your life to them. Glassdoor allows you to do this. Hopefully the reviews you have read thus far support your decision to start, stay, or move on from this organization, and that's a good thing! It means Glassdoor is living and breathing its own vision to help people find a job and company they (truly) love. For what it's worth to the reader, I would like to share a story from the flip side of the coin. Last week we celebrated the life of a former colleague. Her father spoke of his gratitude for the people who loved her well and supported her living the last years of her life with dignity and pride. Glassdoor was among those on the receiving end of his gratitude. This entire organization, from senior leadership on down, rallied behind this colleague in the most gracious ways and without question. I don't know about you, but to me, it's not where you are but who you're with that matters. These voluntary acts of kindness represent the incredible people inside these glass doors.

Cons

Like any company or human for that matter, Glassdoor is not perfect. All you can do is use these reviews to determine if it is perfect for YOU.

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Glassdoor Response
9y
I’m very touched by this feedback. Creating a culture where people support one another is a credit to our entire team and reflects the culture we try to live every day that is supportive and treats everyone with dignity and respect. Things may not always be easy, but it is our strong teamwork and GRIT that pulls us through. Thanks for all you do.
2.0
Feb 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, strong engineering team, intelligent people. Has the makings to be a great company.

Cons

Runs like a small company that has inexperienced sales leadership. No strategic sales leaders. They can't bring in the industry level leadership needed because they are not willing to pay the salary of what that would cost. CEO gives visionary speeches of the product, but does not hold his leaders accountable. Somehow, there has been no sales leadership change when they have drastically underperformed with no plans of how they will change that. Much of this comes from the fact that majority of them do not have the experience to lead a sales organization. In my time there, I do not recall I time where I saw a leader inspire and LEAD. Having a great product doesn't pay off if you don't have the people that know how to sell it. How can you expect these leaders to succeed when the company is much larger if they can't succeed now?

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Glassdoor Response
9y
It’s unfortunate that Glassdoor ended up not being a fit for you, but we appreciate you taking the time to provide this candid feedback. This is a team that has grown considerably - in numbers and in targets. While we’re not without growing pains, we have an incredible team and continue to invest in leadership training to help support our goal to continue to promote from within.
4.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

You’ll see this in every review that you read, but the people are what make Glassdoor such a special place. From the moment I set foot through these doors, I was welcomed with open arms. From my manager, whom I would literally follow into a burning building, to my teammates, who are more like my siblings than coworkers. Not to mention all of our amazing teams outside of sales who are often the unsung heroes. Everyone wants to lend a helping hand to get you where you need to be personally and professionally. As I mentioned before, my direct manager is a big part of the reason why I am so happy here. Without him I know I would not be where I am today. And that’s true for our whole leadership team. They genuinely want me to be successful here and will do whatever they can to make that happen. The last thing I’ll say is that working on the other side of the bridge is pretty great too. When things get a little overwhelming, being able to go outside and walk it out on the bike path overlooking the Bay and Mt. Tam, really help to reset and get back on track. Honestly, it’s hard to put into words, but most times it’s just awesome to be a part of this company.

Cons

I won’t lie: it’s hard, and some days are harder than others. There’s no getting around putting in the work here. That said, my biggest challenge is the amount of factors that are outside of our control and how that can impact one’s success: where a company is located, how many open jobs they might have compared to the year prior, content issues, a client’s performance, Customer Success, internal processes, etc. These are all challenges we face when trying to hit our quota and it can be very defeating and frustrating. It can sometimes feel like some people are better set up for success than others based on their book of business or their support team. You’ll likely read some reviews that talk about how our company’s culture is gone. I wouldn’t say that it’s gone, it’s just different. I don’t think we ever lost that Glassdoor family feel, but when you go from personally seeing success over and over to suddenly not, sometimes sending out a few more emails, or leaving one more voicemail becomes more important than a dress up day or monthly award ceremony. Participation is lacking but only because there is a lot of “catch up” to hit numbers. It isn’t just one person who makes a company’s culture, but rather the collective whole, and this past year was rough on the collective whole. You’ll also read some reviews about compensation. Living in the most expensive city is not easy. And yes, I would like to get paid more so that maybe one day I can buy a house and maybe even start a family. For now, the office environment and the people are what make the discrepancy in comp bearable, but I do worry that at some point the allure of all that will not shine as bright as it does now.

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Glassdoor Response
9y
I totally agree, it’s the people who make this place incredible, and I’m so grateful for our culture and the team we have in place. I also agree that it has evolved and with that evolution comes new challenges and needs. Your advice is spot on. Our people are our greatest asset and we need to continue listening and use their insights to keep what makes Glassdoor special in place as our company grows.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.