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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      5.0

      100% would recommend to a friend

      (746 total reviews)
      avatar

      Owen Humphries

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

      Reviews by job title

      746 reviews
      3.0
      Jul 31, 2017

      Huge Potential in EMEA - Needs Some Major Changes.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Glassdoor because of our amazing values, the intelligent people and the innovative product. It’s been an incredible experience working in the EMEA Headquarters and I definitely got what I applied for. The product - Glassdoor is changing the way people look for jobs and so many people I know have used Glassdoor to help them in their job search. It's really inspiring to be part of that - even though we work on the employer side. It's an exciting time to be part of Glassdoor EMEA. In the last 2 years, clients have become a lot more open to discussing Glassdoor and putting budget aside for employer branding. The product is going to get easier to sell and clients are seeing more ROI. The office is beginning to grow again (after some heavy attrition last year) which is great to experience if you are looking to grow your sales career and get access to opportunities outside your primary role eg. Training new employees, being involved in interviews ect. The office is young, most people are under 35. There's good fun and there's great banter between employees. It's a becoming a collaborative environment which is great to see and there is a close-nit feel, especially in the SDR team. Access to Stock Options. As a pre-IPO company you have the chance to purchase stock (after a vesting period) with the potential to make money if Glassdoor IPO's or gets acquired.

      Cons

      Firstly, there’s needs to be more transparent communication. Some of our senior leaders aren’t really open to feedback and it’s left some employees feeling frustrated and unheard. This has led a number of people to leave. We want to practice what we preach with the product that we sell eg. Read the reviews on our page, take feedback on board, make relevant changes but that’s not happening in EMEA. This leads to people speaking to each other in private and not giving feedback to management (because they know it's unlikely anything will be done), which creates a toxic environment. It's hard to keep positive about your job when that's going on, even if you're doing well. The office needs to be improved. There are two separate rooms, and often a bad smell because of a leak. This separates and isolates some employees, which is detrimental at our young stage when we're trying to build a sustainable culture. The benefits and perks don't match up at all to other American tech companies in Dublin. This is to be expected at the stage of growth we are at but it's important to know this if you are applying that there are no free lunches (excuse the pun) or big budgets for team outings/activities! This will be there in the future I'd say.

      avatar
      Glassdoor Response
      8y
      I appreciate you taking the time to share feedback. I’m sorry to hear that things aren’t going as expected. As you know, we take these comments very seriously. To address your feedback on compensation and rewards, we rolled out a new comp plan and quotas earlier this year and are monitoring it closely to see if the changes are helping. Feedback like yours helps keep us honest along the way.
      5.0
      Jul 17, 2017

      Finally, A Company That Feels Like Home

      Editorial director
      Recommend
      CEO approval
      Business Outlook

      Pros

      After 15 years in my career, I've finally found a company that truly fits 96% if not more of my needs, wants and desires. It is the perfect place for me in my life right now, professionally and personally. I used to think that a job could only be but so good -- that it could only satisfy two of the three major requirements (pay, people and project). My husband says that he learned in business school that you will, in fact, only ever get two of the three. However, I have found all three at Glassdoor. A great salary, funny/hard-working people and a project or work product that challenges me every day and gives me the autonomy I've been looking for. It's a senior start-up, as I like to say. Glassdoor has the nimbleness of a start-up with none of the uncertainty. It has the professional polish of a large company without the politics or bureaucracy. It's a great place for those who know what they want and have the drive, passion and mid-career experience to make it happen.

      Cons

      As a member of the marketing organization, I don't experience many of the downsides that others might. Overall it's a very strong organization. However, to provide balance, here are the areas that need improvement: -Clear focus on business objectives and resources. While there is so much to do with the product and in the space, Glassdoor is only 750 people. Prioritization is key. To do everything we want to do, we'll have to either focus on the 80-20 rule more, or hire more people. -Location. I love working on the waterfront, but the commute is hard for 85% of the company in Mill Valley. A larger SF office with opportunities to work from there would be great not only for current staff but for our recruitment and retention efforts. -People of Color. No need to beat around the bush, I'm not talking about "diversity." I'm referring to actual people of color in our ranks. We need more. We have diversity of thought, gender, socio-economic status, etc. However, Glassdoor truly struggles with hiring and retaining people of color. It's no longer okay to say that we're not as big as our contemporaries and, therefore, cannot put the emphasis on hiring people of color. It's imperative to our innovation and growth that we invest in racially diverse communities.

      avatar
      Glassdoor Response
      8y
      I am so glad you’re part of this team! Words like these help remind all of us why we come to work every day and I’m so happy to see this job is the right fit for you. Your review is a great reminder to me personally that we need to be mindful of prioritization, not just projects and OKRs, but in what we prioritize when it comes to valuing important things like diversity. We are passionate about this and looking for ways to do exactly what you’re pointing out as so important. Thanks for taking the time to share this review.
      5.0
      Jul 17, 2017

      Sales Development Representative

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Great group of people that all get along- have a work hard play hard mentality. Managers always willing to help out in any way.

      Cons

      hard to get promoted quickly due to the amount of people wanting the same promotion.

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