Glassdoor reviews

5.0

100% would recommend to a friend

(745 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

745 reviews
3.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor EMEA is a small team, people genuinely care about one another and about the mission of the company. We work with the best brands in the world and we've been growing rapidly which means that no two days are the same on the job, regardless of which team you sit on - it's exciting to be part of that growth. The organization is fairly flat and the executive team in the US is welcoming of feedback, and over the past few months has been communicating with more transparency with the EMEA group which has been well received - we're getting new offices in EMEA that are better aligned to the type of company Glassdoor is, and that's exciting.

Cons

There are cons that are associated with the growing pains of being a start up and they're not negatives as such but to someone coming from a larger organization those might be challenging - for example, working at Glassdoor EMEA is a demanding job and it is not your typical 9-5. It also requires that you roll up your sleeves and pitch in where help is needed, even if it's not in your direct area of expertise (that means helping with external events, organizing team events to build culture and morale, etc). If you're not prepared to do that, this is not the place for you, at least at this stage of Glassdoor's growth. Glassdoor reacts very slowly to feedback - it reacts, which is appreciated, but it often takes months (and in some cases years) of mentioning certain challenges in order for senior management in the US to take action. We are still small enough - let's not wait until things get too dire. Then there are cons that in my opinion are preventing strong talent from staying and growing and they are the real challenges of Glassdoor EMEA - there are almost no opportunities for career progression (unless, in my opinion, you are an SDR and move into a sales / account management role) and it is a topic that does not get addressed well enough, especially for a company with the mission of Glassdoor. It is a topic that many people discuss amongst themselves and there is a general feeling of not being able to progress, but that management is vague about.

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Glassdoor Response
8y
We hear you and really appreciate you taking the time to leave a review. I'm glad to hear that you are excited to be a part of our fast growing team in EMEA. As a younger company we're forced to figure some things out as we go, like offering transparent career paths. While we can't make some changes and improvements happen as fast as we would like to, we really do greatly appreciate, value, and listen to employee feedback and suggestions. We know our employees are the ones on the front line living it daily. Thanks again for your commitment, I really appreciate it. Kate Ahlering
4.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at Glassdoor is being part of an uplifting and dynamic team that is dedicated to disrupt the old standards of how to find a job you love. Also, Glassdoor has great benefits: bring your dog to work, a full gym and game room, complimentary catered lunch each day are just a few to mention. In the content department, there is the opportunity to work outside the office, as long as expectations are met. I loved my co-workers and can honestly say there was not ever any drama within the team and team support was natural and genuine. Very much enjoyed my time there. When the company made a business decision to consolidate operations, they offered a nice severance package and I came away with a much better knowledge on how to go about finding that next job and how to negotiate my salary using “Know Your Worth” on Glassdoor’s website. The overall best benefit!

Cons

99% of my time I spent in front of my computer, and the work was repetitive. I did have the flexibility to clock in and out of projects during the day, but you are still expected to produce a full 8 hours of high quality work. In my position, the lack of creativity did dull my drive and my attention would wander... This is not a reflection on the company, but a reflection of the particular position that I was in. If you are a people person, want to move around a lot and are fueled by challenges, than another department such as sales, may be a better fit.

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Glassdoor Response
8y
Thanks so much for the thoughtful review. We strive to walk our talk and provide a positive working environment for our employees. It's so good to hear that you felt genuinely supported and a valuable member of the team during your time with us. We understand the job can be somewhat repetitive, and we do try hard to buff that out by offering a flexible schedule and periodically assigning additional side projects where you can offer insight and lend a creative hand. While the business decision to consolidate our operations was not an easy one, we're glad to hear the care package we put together for you was sufficient and appreciated. Thank you for everything you did for the Content & Community team while you were here, and we truly wish you the best of luck on your future path!
4.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on the role you have at Glassdoor, you can own, market, sell or develop a product which is not only highly influential but one that everyone wants to talk to you about. Pretty cool right? How often do you get to say you’re working for a business which is truly disrupting an industry? Well, Glassdoor is. And, at the very least, a job here will mean you immediately become an attractive candidate to all sorts of companies, from small start-ups right through to larger established businesses looking for someone with experience in a top-tier US-based tech company. After more than two years, I remain as committed as ever to the business because as well as always trying to be a loyal employee, I also believe and understand the mission. That’s of utmost importance. If you don’t believe in the mission here (or are not a good fit), you won’t last very long. This company is extremely agile and can make quick decisions if they notice something isn’t quite right. I like that. Personally, I work with an exceptional bunch of individuals from my senior leaders based in our San Francisco HQ to my colleagues and friends here in the London office. Our CEO is seriously impressive, authentic and transparent, will give you face time if needed and makes an effort to get to know you. In my experience, the same can also be said for our senior leaders who now come to London/Dublin on a quarterly basis. Perform (or try new things) and you’ll be handsomely rewarded. Hide and you’ll get found out.

Cons

We’ve spoken and Glassdoor has listened. Both London and Dublin office spaces are being upgraded and the benefits structure is being looked at across both European teams to fit the needs of most. I think HR/senior leaders will be the first to admit that they dropped the ball in terms of setting up a competitive EMEA benefits package when we launched a few years ago, but it’s great that we’ve all had frank and open conversations about putting this right. This was a major con, but slowly we’re getting there. In terms of benefits, perks and office spaces, we are still some way off the likes of Facebook, LinkedIn, Expedia, AirBnB, Uber et al. And that’s okay, because we are just not there yet as a business. But, if that’s what you’re after/expecting, simply don’t apply and come back in five years. Our founders also started Expedia, so they know what they need to do to get to that level.

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Glassdoor Response
8y
Thank you for your review. Glassdoor strives to be an open and transparent company and I am glad to hear that you feel your input has been heard in a range of ways. We're glad you're part of the team!
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.