Glassdoor reviews

5.0

100% would recommend to a friend

(745 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

745 reviews
4.0
Apr 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Culture is great. The people are what make the company, and everyone at the company was a pleasure to work with. Free lunch every day and a pretty relaxing office location in mill valley with an emphasis on wellness.

Cons

The compensation wasn’t the best, with several companies in the area paying several times more than what I was getting at GD. Some of the tech debt had no signs of ever going away, too.

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Glassdoor Response
8y
Thank you for the feedback. We value culture highly at Glassdoor and we are always working to cultivate a great and motivating work environment that will help us bring out the best in all of us. Glassdoor HR routinely works on getting our compensation in line with our competitors and structures our compensation to be competitive in the locations we operate in. We also look to offer a total compensation package, currently comprised of base pay, benefits, bonus 2x per year and more. Wishing you well in your future career.
4.0
Apr 4, 2018

Challenging but very fulfilling last 3 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor has provided me with some of the best memories as well as a great foundation to become a top sales person. The sales team has a culture of mentorship and learning. I was able to learn from my manager and my peers on a daily basis to continue to get better. The people I worked with became some of my closest friends and having that "family" feel really allowed me to enjoy my job.

Cons

Over the years there were a lot of growing pains. We grew too quick, we weren't all on the same page, hired some of the wrong people, and had poor communication. From all of that we have learned from our mistakes and "course-corrected" and things that were our weaknesses have become strengths. The one thing we continue to hear is the pay is too low, which it is. The one reason people leave is because although they love this company and their job, the pay isn't as competitive.

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Glassdoor Response
8y
It's great to hear that you're feeling positive about the future of Glassdoor and the Customer Success org overall. As you know, we're on a journey to transforming our team and we've made a lot of progress over the last 12 months. We've redefined roles and responsibilities in a number of teams, rolled-out new training programs in support of those changes and launched competency frameworks to provide more structured career development. We've also overhauled bonuses to link them to the factors that you directly influence and made significant changes to compensation in a number of roles. That said, I would want everyone in all of our teams to feel good about their rewards and opportunities at Glassdoor and we still have more work to do to ensure that is the case.
2.0
Mar 25, 2018

Worst job I've ever taken

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fairly solid benefits with catered food, gym on site, cell phone stipend, 100% covered health care - Beautiful location in MV

Cons

- Everything else. I say with so much regret how much I disliked working here and the negative toll it had on my energy and personal life. - Not a company to come in at the mid management role - no conversations about growth and future trajectory even from HR - Incredibly micromanaged and siloed work streams - these are two separate issues, but one in the same in they promote tactical and frankly boring job duties. Your job description is exactly your job with no potential to take on more expansive or strategic projects. - Did I mention micromanaged? You have very senior leaders pivoting data in tableau and making microscopic decisions that should be happening at a junior level. There seems to be very little trust in senior leaders to delegate and coach to truly have their teams grow. - All of these combine to create an environment where teams are siloed (no team or company wide bonding events) - I sat across a person for 3+ months on a different team who never said a single word to me. Again, not a team environment where people are friendly, open and easy to work with, making true cross collaboration tough and forceful. So who does succeed @ Glassdoor now? The MBA/ops crowd who can be particularly aggressive. Unfortunately since leaving, I've had several colleagues' friends and friends of friends ask for my input on potentially taking a job at Glassdoor post-offer or in late interview stage. With horror, I recoil and say no, to only hear that they too have heard the same thing across their network. That is a huge issue for the company and recruiting - the word of mouth that occurs after someone leaves. I see open roles on the website that have been open for months to a YEAR (including my former role). Unfortunately my experience is the average and not atypical.

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Glassdoor Response
8y
Thank you for taking the time to provide feedback, we are sorry to hear that Glassdoor was not a great fit for you. One of our key priorities for this year is a focus on career progression and manager development to enable growth and development for everyone at GD but particularly the mid manager team. We also actively encourage all team members to get involved with cross functional teams and put their hand up if they have an interest in a project or area where they feel they can add value or take on new tasks that can assist in their career goals. We are truly invested in our managers at GD and have made many amazing hires over the last year. Unfortunately while it does not seem to have been your experience, we get alot of positive feedback about the "family" vibe at Glassdoor and take great pride in promoting this through events such as cross functional dinners with the CEO, our open door policy and focus on transparency and regular All Hands events.
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.