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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      5.0

      100% would recommend to a friend

      (745 total reviews)
      avatar

      Owen Humphries

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 5.0 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

      Reviews by job title

      745 reviews
      4.0
      Mar 6, 2019

      Great company that needs to shift internal priorities

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Glassdoor has a great culture and definitely hires the right people. - Collaborative team efforts and great interaction with Directors on a daily basis - Growth Opportunities: As Glassdoor is constantly growing, there has also been opportunities to try new things and be promoted quickly - Great snacks and games to play while youre taking a break from the grind

      Cons

      - No priority to hire Billing and Sales ops personnel. Glassdoor is so focused on selling our product and proving the value of our product, that they forgot to support the key functions of our business. What is it going to take for us to make this a priority??

      avatar
      Glassdoor Response
      7y
      Thank you so much for sharing about your experience and your feedback. It's great to hear that you are enjoying the culture of collaboration and growth at Glassdoor. I also love the interaction we have created with our team members on a day to day basis, the great perks (and games) in the office, and the culture we have created of internal career paths for people here! We hear you loud and clear on the additional resources for our billing teams. We are adding additional staff, as well as automatizing many of the manual tasks that the team has been doing to free up more time. We have also just hired a new head of Accounts Receivable who is based in Chicago and has been doing an excellent job triaging the billing pain points. Keep an eye on the GRIT for updates and improvements in this area, and thank you again for the feedback. -Steph Jenkins, VP of Sales, SMB
      5.0
      Feb 16, 2019

      Glassdoor changed my life

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor was my first job right out of college. I moved to a new city where I didn't know many people. The reason why I wanted to work at Glassdoor was that I believed in the product and it was something that was useful to me in my job search. Little did I know that a short three years later I would be looking back at my decision to accept my first job at Glassdoor as one of the best decisions of my life. Many of my closest friends were made through my time on various teams throughout the Glassdoor organization. I know every review says it...but the best part of Glassdoor is truly the people. - Career Progression - There are plenty of opportunities for promotions for top performers. If you work hard and stand out, you absolutely will be moved from role to role quickly. -Strong Managers- I've had four managers at Glassdoor and every single one of them has been wonderful. -Compensation- Top performers are compensated like top performers. The ability to both hit and exceed quota is very real and can be accomplished by anyone who is willing to put in the work. -Benefits- Top of the line (and free) health/dental benefits with a ton of fun stuff around the office. Snacks, beer, ping pong, and darts. -Work/Life Balance- Amazing flexibility based on manager and position. Employees are treated like adults and allowed to WFH or take PTO when needed.

      Cons

      Any company has cons no matter how great it is. Glassdoor has always done a good job taking feedback both from public reviews and internal feedback and laying out a plan to make changes. However, it sometimes takes longer to accept/see the issues and put into place fixes since we've grown so quickly. -Sales Operations- Many of our systems are very, very, very broken. This can occasionally lead to over or underpayments that you as an employee you have to watch out for. This SEEMS to be getting better lately and I know is top priority to be fixed this fiscal year. -Billing Department- As a sales rep, your compensation is tied to your clients paying (or not paying) your bills. This means that you are often times working with the Billing Department to resolve payment issues for clients. Our Billing Department is painfully understaffed and emails/Slack messages go unanswered for weeks creating tough situations with clients who expect resolutions quickly.

      2.0
      Feb 6, 2019

      Not a great company for growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Catered Lunches Free Gym and Gym classes

      Cons

      Very little room to grow, often those who get ahead do so through nepotism. Glassdoor does not pay at a competitive market rate which is ironic in itself. The company hires the same cookie cutter people from Marin and there is a serious lack of diversity within the company. There is zero culture the only decent events are Halloween but even then people hang out downstairs for about 20 mins and then go back to work.

      Viewing 388 - 390 of 745 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.