Glassdoor reviews

5.0

100% would recommend to a friend

(745 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

745 reviews
1.0
May 12, 2020

How does Glassdoor's executive team sleep at night?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor was a great place to work for a long time, but it turns out the old saying "all good things must end" is very true here.

Cons

For a company selling products to help other company's with their employer brand, Glassdoor's brand is trash. They told us every day "we are fine" "you don't have to worry about us cutting jobs" then one morning we all get a random meeting on our calendars, the CEO tells us this was unavoidable and we are laying off 300 people, then he answers absolutely NO questions about the layoff, ends the call leaving everyone waiting 20 mins to find out if they have a job or not. The way Glassdoor handled this will be a stain on their employer brand for a long time. You showed no integrity when letting 30% of your workforce go and a complete lack of empathy is apailing. Try harder, we deserved better.

2.0
May 12, 2020

a cloudy glass door

Recommend
CEO approval
Business Outlook

Pros

- the people, bar none. this was what made Glassdoor unique and often times when I thought I could see myself leaving, the relationships, people and culture kept me there - upward mobility - there was great opportunity to move up within the org if you're performing, indeed. - benefits + reward - with upward mobility came comp increase and exceeding quota was quite generous and appreciated. benefits were also a perk

Cons

- transparency, what we were all about - had once been a pillar quickly became the opposite, indeed. there was no communication around direction other than "we're a branding company now." not much of a plan for the company through these times but leadership clearly already had plans in the works. there was never a mention of layoffs once and 300 people were cut off from anything Glassdoor related within 5 hours! quite harsh, indeed - product innovation - in my 3 years being in direct sales, there was no product innovation. I had sold the same product each year. innovation actually became a new part of the GRIT culture but it seemed to be a few years too late as once a pandemic hit & recession was on the brink, our product was one of the first cut from client's budget --- overall, very curious to see how innovation is incorporated into future product plans because we saw minimal over the last 3 years - sales operations - books were finalized anywhere from 4 to 6 weeks in Q1. as the timer for quota started, books were far off from being settled. sales requests were rarely completed in timely manner... seemed like a lack of headcount and resources able to get the job done as the current SOPs team worked tirelessly day in and day out **what was a pro early on, Recruit Holdings, became a con. same parent company as Indeed, the writing was on the wall and we're seeing it all unfold a bit quicker than we expected

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Glassdoor Response
6y
Thank you for sharing your thoughts and feedback. It’s much appreciated. Glassdoor is the company it is because of its people and I’m really glad to hear that you felt you were able to grow in your career and felt rewarded for the contributions you made. Glassdoor thanks you! Transparency is not just the basis of Glassdoor’s culture, but also our business. Please know transparency is something I take very seriously and I believe it is a standard we should always hold ourselves to. The world has never seen a pandemic or the economic crisis like COVID-19’s spread around the world has caused. We did aim to provide clear updates on our business through our monthly All Hands and by sharing that we’d seen significant declines in the health of our business, but I hear you feedback that we could have communicated more clearly. This is something I'll be mindful of in the future. I hope you know we are still here to support you. Please don’t hesitate to reach out. Christian CEO, Glassdoor
1.0
May 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Glassdoor was some of the best times of my life work wise. I remember when we started in a smaller office and all really became family. I truly never thought I would leave Glassdoor anytime soon, I thought I would have a long career there. The people I worked with will continue to be some of my best friends in Chicago, and I am thankful to Glassdoor for that.

Cons

Glassdoor is built on the principle of transparency. Christian, everyday you asked us to go out and fight against out competitors when we knew it was hard. We AEs/SAEs struggled, but we continued to do it, and continued to do it with comradery. We didn't make a ton of money, some of us did, most of us didn't compared to others at competitors, but we loved working at Glassdoor, and working hard because we believed in the mission. I don't understand what happened. One day everything was fine the next, 300 lay offs. We did that because you kept reassuring us that Glassdoor was going to come out on top, that if we kept working hard enough, we would have endless growth within the company. Christian, you lied to us. You brought on our Chief Economist to tell us that we are going to be able to make it through this, that we were underpaid for years because Glassdoor was preparing for some sort of inevitable downturn. You told us that we were going to be OK, and that we were well positioned for no lay offs. My question to you is, why did Indeed send out an email to its employees reassuring that they would not be laid off? How is it that Glassdoor let go of 300, many top sellers going to presidents club, long tenure, great experience, etc, and Indeed did not lay of any of its GTM teams? Was this the plan all along? Did you not fight to even keep your top sellers to merge into Indeed at the least? You did not protect your people, Christian. I am very grateful that we got the severance that we did, but the false hope you gave me really crushes me. I still can not believe what happened. I feel like I lost my family and community in Chicago in the blink of an eye. Honesty is always appreciated, and lying to us, leading us on, has lead to massive destruction. The culture you spent years building is now gone. I would like to quote something to you, Christian, that I read on LinkedIn: "Laying off hundreds of people - crisis or not-is a massive leadership failure. Slashing jobs to save a company is like saying "we had to throw some people overboard to save the Titanic" and then ushering the captain to the only lifeboat. Your ship is probably sinking anyway because you have huge financial execution mismanagement problems...".. .....or,... was slashing off the SMB team always the plan and this just helped you cover it? Sad!

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Glassdoor Response
6y
Thank you for sharing about your Glassdoor experience. I am so sad that we are in the position where we had to say goodbye to many incredible people, like yourself. This was not your fault. And the disappointment you feel in me is understandable. I hear your feedback that you felt that we did not clearly communicate what was unfolding with our business and that it came across as false hope. Please know this was not my intention, but again, I hear your feedback and will seek to learn from this. So you know, my intention is always to be as transparent as possible, whether good or bad news. When I spoke in the early days of this pandemic, it was just beginning to spread in the US and was still unclear just how it would affect our business. The impact was dramatic and it was sudden. As the situation progressed, I shared with the company at our most recent All Hands that we’d seen significant declines in our business. In the days and weeks that followed, those declines and the impact of COVID-19 continued and put us in the position to make some very difficult decisions. I want to thank you and acknowledge your contributions to Glassdoor, and for your candid feedback. Christian CEO, Glassdoor
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.