Foundever reviews

3.9

78% would recommend to a friend

(19,197 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
2.0
May 30, 2022
Recommend
CEO approval
Business Outlook

Pros

- the building was renovated so everything is new;

Cons

- (pre covid) not enough computers for people (every time there was shift change, there were always some people lost, looking for a working computer so they could sit and start working - obviously that time was not paid even though it was the company's fault); - (working from home) late assistance when it comes with technical issues, resulting again on late logins to work that were discounted from our pay-check; - overwork the staff with promises of a better position (never happens; or if it does, you are still being paid the same amount as a costumer service representative); - HR is manipulative during the firing process: even though I indeed had some punctuality and absence issues, they made me quit the job, threatening me with a disciplinary process and a lawyer if I decided to stay, even if I promised on that last meeting that I would come earlier to work from then on. Giving me no choice but to quit right then and there (the HR even had a A4 ready for me) and to leave with no unemployment benefit even though I was working there for more then 5 years and had just come back from medical leave of 1 year from the burnout I got from the overwork mentioned previously (i was already working for a few months but obviously not adjusted well by the multiple times they changed my team leader and all covid restrictions); This HR meeting was experienced by several of my colleagues, on different occasions;

1.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Do not join Sitel. Worst mistake!

Cons

At the DAZN project, you're treated like fezes, like a robot, expect to support 4 chats at the same time with 14 second average reply KPI to meet, and 10min AHT to keep All this for 100 euros above the minimum salary paid in Portugal.

3.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Flexible schedule Nice coworkers

Cons

Tech issues related to their equipment or programs aren't paid. Training doesn't cover nearly enough

Viewing 274 - 276 of 19,197 Reviews

Glassdoor has 24,634 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.