Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Foundever. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Foundever?

77% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4405) , Customer Service Representative (CSR) (1492) , Customer Service Professional (745) , Customer Service Agent (693) , Customer Service (424) , Customer Service Advisor (293) , Call Center Agent (292) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (249) , Learning Specialist (202) , Operations Manager (197) , Technical Support (178) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1053 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 650 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 478 reviews)); "Benefits are good and fair" ((in 467 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 349 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1181 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 784 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 241 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 141 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

Foundever reviews

Compare reviews

3.9

77% would recommend to a friend

(19,137 total reviews)

Laurent Uberti

83% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Jul 11, 2008

Better than when I started and better than average, but still room for improvement.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consistent improvements in employee satisfaction. Senior management is constantly coming up with new ideas to help improve morale, communication and retention. Our site director is really good about going to the client and fighting to make sure we get fair treatment and fair opportunites for bonus and compensation.

Cons

In a management position, you don't get a lot of recognition, but spend a lot of time making sure the people below you are recognized. Senior management also has a tendency to play favorites. You see one person getting constant personal attention and you have to fight for it. I guess that's something you see everywhere, but it still isn't fair.

3.0

Jul 11, 2008

Big company, lots of moving parts, not all moving in the same direction.

Director

Recommend

CEO approval

Business Outlook

Pros

They need creative people with good ideas. Have potential and capability to be an industry leader and will pay for top talent. If you like working for big companies, this one has over 65,000 employees worldwide.

Cons

Poor leadership, lack of direction, sinking ship. A great company for self-starters who can find their own way. The company has been cutting costs and trying to go public, but it is clearly struggling to find its way and position itself appropriately.

1.0

Jun 19, 2008

Sitel equates to Shithell

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

none, but I need the job. The common people, the agents, are nice and friendly. Mostly the customers are nice. It's inbound work and no sales. The desk I'm on now has incentives for number of appointments booked, while other departments have incentives for system useage. etc. During sporting events, olympics, wimbledon and football we're allowed to watch them on the proxima screens and during breaks there are p.c.'s in the canteen for internet use.

Cons

crap canteen facilities, change in campaigns at the drop of a hat, mamnagement out for themselves and their friends, no repect from upper management, repairs not carried out to machines and buildings till some one is hurt.

Foundever Response

6y

We're sorry to hear that you didn't enjoy your employment with us here at Sitel. We have since made positive changes across the business following on from ongoing employee feedback. In regards to your advice for management, one of the positive changes we have now implemented includes 'Walking Management' sessions.

Viewing 19132 - 19134 of 19,137 Reviews

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Foundever

Foundever reviews

Ratings by category

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Reviews by job title

Better than when I started and better than average, but still room for improvement.

Big company, lots of moving parts, not all moving in the same direction.

Sitel equates to Shithell

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