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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,209 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Reviews by job title

      19K reviews
      2.0
      Oct 22, 2015

      + or -

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      stable job for call center standads

      Cons

      no carrer progression, no finantial incentives, no

      1.0
      Oct 21, 2015

      Worst Place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was going to college, so they did work around my school schedule.

      Cons

      Customers are always rude. Your "coaches" are constantly yelling at you about being off the phone even if you're not on call because you're inputting something important like a Customer Care. There was absolutely no room for growth either.

      4.0
      Oct 21, 2015

      Loved it

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had 2 coaches for the time I was there. Both of my coaches were great. They were very help and genuinely cared about the workers on their team. They worked hard on getting the shift I needed when I had scheduling issues, they answered quickly when I had questions, and they immediately resolved issues with their team. Position was work from home, no gas to buy.

      Cons

      Training did not prepare you for production. Rules were constantly changing and being added. The survey that we were asking the customers to take were 1 for good and 5 for bad. Customers would not listen to complete question and give many people 5's thinking it was a good score.

      Viewing 18847 - 18849 of 19,209 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,652 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.