Foundever reviews

3.9

78% would recommend to a friend

(19,216 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Feb 4, 2016

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule , nice environment

Cons

salary is not very high, it is basic

3.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

VOIP allows for sales work from home, which allows much more personal freedom. Work schedule changes a few times each year via employee bids, which are set by seniority and performance. Good tight script for sales, and good training. Good reinforcement from the supervisors, who are in call centers elsewhere, and interact with employees also via VOIP. Overall Positive work environment. The raises and bonuses were helpful, and the health benefits were affordable and useful.

Cons

VOIP allows for sales work at home, but frequent call drops, and bad-, or low-volume connections hinder those sales. These bad calls account for as much as 15-20% of total call volume, but performance is evaluated by sales percentage of total call volume (conversion). There was no accounting for these dropped calls during performance evaluations, for performance-based bonuses, or for shift bids.

Viewing 18787 - 18789 of 19,216 Reviews

Glassdoor has 24,659 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.