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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,213 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Reviews by job title

      19K reviews
      5.0
      Apr 9, 2015

      Experience Shared

      Workforce coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Here in this company, I learned a lot from being an agent and to being promoted to Workforce Management. It offer a lot for its employee. Diversified experiences.

      Cons

      Actually there are but I'm not looking into it. Common is the salary, it does not meet the workload you are tasked for.

      1.0
      Apr 6, 2015

      Inconsistent, Unprofessional and Absolute Incompetence

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better than being unemployed and will help pay some bills. However I'm already looking for the backdoor.

      Cons

      Incompetent IT personnel that lack rudimentary IT skills commonly known as "The Basics" in the IT industry which contributes to and escalates unnecessary stress among call center agents and support staff. Inconsistent managerial staff that cannot agree on already written policies, procedures and expectations of job duties. This leaves call center agents having to choose sides as to what coach or manager they support, ultimately destroying the customer and member experience. Unprofessional working environment due to agents and managerial staff using intimidation, manipulation and crude language to manage its employees or co-workers.

      Viewing 18724 - 18726 of 19,213 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,656 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.