Foundever reviews

3.9

78% would recommend to a friend

(19,215 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

there were not any pros besides being employed.

Cons

This is not a very good company to work for, I worked on the Toys"r"us campaign and its terrible how we were forced to treat customers, have to submit a ticket for an escalation for callback that can take 10-15 days, no thorough way to replace items that were ordered and received damaged or not received at all, had to file multiple claims with deliveries that were just dumped off and broken. When management offered incentives to work overtime, they were never fulfulled and adjustments had to made through paypal. I had to fight for 3 days of overtime from an incentive they put out in July, come November they still never adjusted it and management had no idea what I was talking about even after showing emails of the incentives that were sent. This company is lacking decent management .

5.0
Jun 2, 2015

Director Of Operations

Recommend
CEO approval
Business Outlook

Pros

Development, career advancement opportunities, environment and people-first focus

Cons

How variable the market in the BPO is and how it affects the strategies for the company, which make them change constantly.

Viewing 18688 - 18690 of 19,215 Reviews

Glassdoor has 24,658 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.