Foundever reviews

3.9

78% would recommend to a friend

(19,221 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 5, 2015

Agent customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the salary is good and you will have opportunities to advance

Cons

You need to be motivated, patient and honest

2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to apply, got hired right away **Work At Home*** Paid "Training" Benefits Good Initial Schedule Provides Headset Operating System Keyboard and Microphone.

Cons

Tedious On Boarding Process (running around trying to get papers notarized that no one will notarize.) Training was horrible, you listen to someone talk via online meeting and fill in blanks on your emailed workbook, spent 120.00 USD for ink to print everything. Unorganized training with constant disruptions. Asked to handle to much for low pay. After training you are literally thrown in taking calls even if you or the entire class doesn't get it. At the end you can't even transfer directly to a supervisor they have to call the customer back. Anything other than your system blowing up is unpaid you get two breaks and a very short lunch. Outsourced from bigger companies so you get paid less than others that work for your same company but for less. PowerPoints should be available for agents at anytime except when updated for their reference. Schedule subject to change at annytime.

Viewing 18628 - 18630 of 19,221 Reviews

Glassdoor has 24,669 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.