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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,256 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Dec 9, 2015

      Dead end job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice colleagues and very international

      Cons

      low salary and in zone 6

      4.0
      Dec 8, 2015

      Room for improvement, but solid among similar employers.

      Call receiver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monthly performance bonus. I made on average an extra $230 a month, every month. You do have to meet the required metrics, but it is doable, and they do pay out consistently. I received small, but pretty typical raises at the 90 day and 6 month marks. (25 cents and 50 cents) No discussion or review, they just appear on your paystub like viola. I've been with Sitel for 7 months so I can only comment on raises within that period. I have very few tech issues with the company-provided equipment and system downtime is minimal. Friendships are encouraged through instant messaging and an overall friendly environment in chat rooms. This is not the case with other companies I have worked for. Opportunities for growth. Some include pay raises, some do not, but there is a ladder and it is climbable.

      Cons

      Communication is terrible. When campaigns are ending, rumors fly, and there is very little concrete information as to your future. I got put on another campaign, but some people will be laid off. Again, this is based on your performance. The person who referred me to Sitel never got her referral bonus for me or others she referred who qualified. (Must be employed for 90 days) That is very shady.

      2.0
      Dec 7, 2015

      Cut corners and terrible equipment

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Basically the pros are getting to meet new people and new contacts, and you get paid. That's it.

      Cons

      Management is below average. A twelve year old could manage this company and do a much finer job. I was told I would get bonuses and I have yet to see that. The headphones are absolutely disgustingly terrible, quality is bad, sometimes the volume of the caller gets louder regardless of turning it down. Don't get me started on the computers. The computers are running i3 processors with 2GB of RAM. 2! AND i3s! This isn't 2005. It's painfully slow and it takes forever to load a page. The internet browser we are using is basically the internet explorer from 2005. Don't know what it is called. They refuse to upgrade anything and that's what is hurting this company. The employees need better equipment and better management. DO NOT WORK HERE.

      Viewing 18547 - 18549 of 19,256 Reviews
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      Glassdoor has 24,712 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.