Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Sep 20, 2017

Customer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have to be honest. No pros to offer.

Cons

A few trainers are rude. Schedule is always changing. Company is not ready when training starts. Pay is low. Ridiculous working hours, and they want to go 24 hours. Good luck with that.

1.0
Sep 5, 2017

CSR

Recommend
CEO approval
Business Outlook

Pros

Diverse workforce; interesting work content; very good in-house OJT; good pay and benefits

Cons

No regular work schedule (calculated weekly by "Blue Pumpkin"); job performance metrics stacked against excellence in resolving consumer issues.

2.0
Sep 3, 2017

Coach

Recommend
CEO approval
Business Outlook

Pros

Ok perks depending on the campaign you work on. In house training for those wanting to advance.

Cons

Low pay scale considering the work load, Management play favorites and will roadblock those whom they do not wish to advance. Not able to take credentials earned with in-house training with you when you leave. Benefits available but very expensive paycheck ddeductions.

Viewing 178 - 180 of 19,180 Reviews

Glassdoor has 24,614 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.